Client Magnets Blog

Choose Your Words Carefully

October 8th, 2009

You’ve heard the expression, “Choose your words carefully.” That’s particularly true in copywriting.

Now that doesn’t mean you need to go back and restudy primary school grammar. In fact—and this may surprise you—some of the most effective copy is often full of grammatical errors that would have been red-penned by your English teacher. Perhaps the most famous example is “Winston tastes good like a cigarette should.”

If you want to be a strict grammarian, the tobacco company’s choice of the word “like” has to be replaced by “as.” When editors started pointing this out, Winston’s advertising people put a new spin on it, retorting in their commercials, “What do you want, good grammar or good taste?”

So feel free to throw out the rules of grammar. You don’t have to be grammatically correct to write effective copy. That doesn’t matter. Nobody is issuing marks for who has the best grammar. The marks are for who gets the results, and that’s measured in how many people take the action you want them to and in how many sales you make.

Be Active, Not Passive

So word choice is not about grammar. It is about evoking a response with your words. For that reason, one thing that you’ll want to do in your copy is make your language as specific as possible. You’ll want to choose words that create visual images, words that intrigue, arouse, excite, motivate and compel.

Along those lines, active verbs tend to do much better than passive verbs. Instead of writing, “This product is better than that product in value,” you might write “This product surpasses that product in value” or “This product’s value exceeds that product’s.” Instead of saying, “You need to have motivation,” you can write, “Get motivated.” That’s an active expression.

Passive writing relies too much on “to be” and “to have” verbs. Active writing uses “to do” verbs. Look through your own copy and count the number of times some form of the word “is” shows up. Find ways to replace “is” with verbs that indicate activity. “Doing, not “being,” gets the job done.

Be Concrete, Not Abstract

Verbs are not the only words you need to choose carefully. Your choice of nouns can have a dramatic impact on your results, too. In most instances, concrete nouns will serve you much better than abstract nouns.

What’s the difference between concrete and abstract? It’s the same as the difference between ideas and things, mental concepts and physical reality. You can’t imagine abstract words in a wheelbarrow. Because abstractions can’t be clearly pictured in the mind, they are harder for people to grab onto and act on.

As an example, “a list of the top three financial goals for our company” is a specific and concrete way to describe the abstract concept “our financial objectives.” The vague and abstract idea “our strategy” can be made concrete by calling it an “our action plan” or, even better, “ten steps to reach our goal.”

That’s why, where possible, you want to use more tangible language. When you start to use active verbs, concrete nouns and tangibles, it’s much easier for people to relate to. You will get better results, too.

Choose Your Words Carefully

Tags: attracting clients, buyer behavior, Marketing, Marketing Strategies, Personal Productivity, sales strategies, Words Of Inspiration, Writing
Posted in Advertising, Designing An Email Newsletter, Direct Mail, Direct Marketing, Email Marketing, Marketing, Motivation, Personal Productivity | No Comments »

How Long Should My Copy Be?

September 18th, 2009

One question people always ask me is, ‘How long should my copy be?’ They ask this about brochures, sales letters and even web sites. Along the same line, when they see or receive those long sales letters, or scroll down lengthy web pages, they also ask, ‘Do you really have to have so much copy?’

Some ‘experts’ answer this by saying, ‘long copy gets better results than short copy.’ Like most truisms, you need to take that with a grain of salt. Long copy doesn’t get good results just because it is long. It works because it does everything it has to do, and nothing more. In fact, high-quality short copy will out-pull poorly written long copy every day of the week.

So in my opinion, the right length for every piece of copy is the exactly the same. It should be as long as it needs to be to get the job done. If it takes eight pages to get the response you want, then that is the length it should be. If you can get as many readers to take the same action in a single page, then one page is sufficient.

Avoid The Pressure of Squeezing It All In

My original job was as a salesperson. In all the time I sold face-to-face, I never had a sales manager say to me, ‘Bernadette, I want you to go into that office and get the order. Oh, and by the way, I’ve got you on a stopwatch. You have to do it in five minutes.’

No sales manager would ever do that. A few might feel the urge from time to time, but it would be very rare to find a sales manager that would actually put a sales team or their customers under that type of pressure.

And yet, you do hear people saying things just as impractical when it comes to sales materials, such as ‘I need to write this letter, and I’ve only got two sides of an A4 sheet to cover it.’ Why would you deliberately put yourself under that kind of pressure?

Length Is Not Really The Issue

A better approach is to forget about length entirely. You need to write the copy first, using enough words to convince the reader to do what you want. Once it is written, then you can see how long it is.

This is true not only when you are writing for a web page, but also when you are getting something printed. You have got to first see how long it needs to be, and then make the decision about how many pages you are going to get printed.

Yet how many marketers go to a printer first, get a quote for a certain brochure size, and then try to squeeze all of their sales messages into the available space? They have simply got it the wrong way around. It really is putting the cart ahead of the horse.

So if you remember only one thing about how long copy should be, let it be this: Your copy needs to be as long as it takes to get the job done—not a word more and not a word less.

How Long Should My Copy Be?

Tags: attracting clients, buyer behavior, chasing clients, Marketing, Marketing Strategies, Success Secrets, Writing
Posted in Advertising, Business Success, Designing An Email Newsletter, Direct Mail, Direct Marketing, Email Marketing, Marketing, Success Secrets | 3 Comments »

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