Client Magnets Official Blog

Archive for the ‘Motivation’ Category

Have you ever wondered what your clients are saying about your business? Would you love a direct line into your clients’ minds; to know what they really want and what they’re willing to buy?

Social media is a place where you can really get into the mind of your buyer.  You can dialogue with your clients and listen to what they are saying -  not only to you, but to each other.  It’s the perfect place for you to find out what your clients REALLY want.    And when you discover that, you can go to it – providing it to them!

Here’s my four step formula for using social media to “get into the mind” of your prospect…

1.  Identify “Hot Topics”
By listening and engaging in social media conversations, you will quickly identify the “hot topics”.

The key here is to listen and learn. What are your prospects asking? What do they need help with?
What topics are the most popular?

2.  Respond to Demand
Once you have the “hot topics” in mind, it’s time to showcase how you can help your prospects.  Use these hot topics to create the content for your blog and social media updates.   Give your prospects the answers they’re looking for.   Position yourself as someone who is in-the-know, who understands popular concerns. Demonstrate your expertise in a way that inspires people to use your business or services.   Give your prospects what they want, when they want it!

3.  Create a “BUZZ”
Social media gives you a ready-made channel to generate buzz about your new content and offerings.  With platforms like Twitter, you can use “hashtags” to incite and track conversations about specific subjects and groups.  There are also search tools available that will enable you to easily track what people are saying about you, your “hot topics” and your content and offerings.

4.  Track and Evaluate Market Response
Facebook, Twitter, Digg and other social media networks are ready-made tools to help you in the quest to get inside the mind of your buyers. By tuning into the various social media platforms you make it easy to evaluate the response to your new product, content and business presence.  You can use the information to review the effectiveness of your offerings and continue to craft better-tailored content in the future.  It’s also a way to determine what formats and delivery methods work best to reach your prospects and clients.

I encourage you TODAY to start “tuning in” to what your customers REALLY want!  If you listen to their conversations through the various social media platforms, they’ll tell you.  You can then use that information to give them what they want – and then everyone wins!

There are no stupid questions. The only stupid question is the one that isn’t asked. Whether you’re just starting out or trying to grow your business to even greater heights, I’m sure you have many questions about your next steps.  Usually, the questions that come into your mind are more concrete in nature: Who is my audience? Where should I open my business? How should I advertise?

Good questions, but there are others that you may not think to ask – of yourself and about yourself. These questions revolve around the person you need to be in order to achieve the success you want.  These questions are so important in your journey of success.  This week I invite you to get personal.  Look within yourself by considering these 7 questions.

Think about them before answering them, and be sure to answer them honestly.  These are the same personal questions I continue to ask myself.  These are the questions that help me to propel my business higher and higher every year.  I promise you, spending a little focused time here, will reap you great rewards …

Q1. Are you setting your goals according to what you truly want or what you think you should get? If your perspective is based on what you think you can do or have to do, you’re limiting your business potential. Set your goals based on what you truly want to achieve.

Q2. Do you have a burning desire? When you set out to do something you’ve never done, you are bound to encounter obstacles and hurdles. A burning desire will motivate you to overcome them rather than quitting because the going gets tough.

Q3. Where do you want to be? Design your business on your terms. The lifestyle you want to live, how much vacation you want to take, how many hours you want to work are totally up to you. Map these things out in advance so you can determine how to get there.

Q4. Are you setting the right goals? Setting goals that excite and challenge you will keep you from becoming lazy or complacent. Be careful not to set goals that are so overwhelming that they paralyze you with fear.  Keep a balance.

Q5. What do you need to let go of? When you move from one level to another, in life and in business, you have to leave some things behind. It could be a habit, a former acquaintance or a work pattern, but the more old things you carry with you, the harder it is to climb. Let go of the things that hold you back.

Q6. Who do you need to be in order to do this? How you act and react is just as, perhaps even more important, than what you do. Take notice of your habits and your surroundings. Ask yourself if the person you need to be to achieve your goals would live and act this way.

Q7. What is the one critical skill you need? Learning to sell is the most critical skill in any business. The most important investment you can make in yourself is learning to sell one-to-one. Make the conscious commitment to making yourself the best salesperson your business could have.

Asking yourself these personal questions and revealing your personal, honest answers will give you insight on what you need to learn and do to achieve your goals.

Never stop asking yourself questions. Every answer will take you further and further on the road to your success.

How does it make you feel when you receive a thank-you note, penned in your friend’s own hand?  Or how revealing is it for you to study someone’s signature, or to appreciate the time that they invested in writing a unique, personalized message with good, old-fashioned ink?

Handwriting has become a bit of a novelty.  We communicate with texts, IMs, emails, and spoken words.  The handwritten, post-marked letter has virtually gone the way of handlebar mustaches and hoop skirts.  So when you see your name and address in script on the front of an envelope, your curiosity is piqued, right?

In marketing, it can be helpful to put yourself in the shoes of your prospects.  If you’d like to receive a handwritten note, most of them probably would, too.

The handwritten note theory has been tested by direct mail experts and copyrighters, and the results have been overwhelming:  it works.

Here are some arguments for hand-lettered script on envelopes and in correspondence:

• Since the early 1990s, even before email was the overwhelming choice for correspondence, handwritten notes were endorsed by professional marketers.  If hand-crafted script was a welcome addition to mailboxes back them, imagine how novel it will seem now that we’re fully immersed in the Information Age.

• “Pen and ink” catches a mail sorter’s eye.  Think of how you sort your own mail.  If you’re like most, you separate it into two piles:  the “I need to read that later” pile and the “ditch it, it’s junk” pile.  Handwriting gives your correspondence a better chance of landing in the more favorable stack.

• A note, card, or letter with a personalized feel will always feel more valuable.  It flatters its recipient, and makes him or her curious to know who would spend so much time on the thought of them.

• If you use handwriting to communicate, at least a portion of the time, your communication will be among the minority, making it unique and worthy of a second glance.  Many marketers have heard of the advantages of handwritten notes, but few will make the effort to do it.  This gives your effort a “noted” advantage.

Now maybe you’re thinking, “Geez.  I’m already buried under a mountain of work.  Where in the world am I going to find the time to sit down and write out notes to prospects?”  Here’s the beauty of this approach:  it’s so simple, anyone can do it.

Your niece or nephew can do it.  The neighbor kid can do it.  Your grandma can do it.  A student or intern can do it.  The handwriting doesn’t have to be yours, it simply has to be handcrafted.

Actually, adding one more demand to your growing business isn’t advisable.  Instead, think “automated.”  A good idea or good fortune shouldn’t equate to more work.  But it should call for a system to handle it.  Even if you’re only writing 30 cards per month, and you have no problem fitting that task into your schedule, you must have a plan on the back burner…for when a big idea, or a big success, hits.

There will always be marketing trends to follow.  There will always be the next big thing, onto which you’ll want to pounce before your competition gets the chance.  But, putting all of that aside, some things simply never go out of style, and handwriting is one of them.

In marketing, your handwriting grade isn’t earned with sweeping curves, crossed Ts, and dotted Is, but rather, it’s earned with the regular use of this versatile tool that simply never seems to go out of style.

Bernadette Doyle created Client Magnets Ltd to help self-employed people solve one of their biggest business problems: attract a steady stream of clients. If you’d like to receive invaluable tips and advice on how to attract clients with ease, register at http://www.clientmagnets.com

How many things do you have to do today?  Or this week?  How many of those things are springboards for the bigger and better things that are waiting on the other end of your procrastination?  The things that are going to lead you and your business to satisfying success!

Often, many of us feel overwhelmed with all of the things we need to do by allowing the end results of a virtual to-do list mill around in our heads.  Maybe your current brain-contained list sounds a little like this:

• build a website
• schedule a teleseminar
• research trade magazines
• start outsourcing – find a VA

How many times have these items (or similar items) drifted around the outside of your brain, bouncing off the inside of your skull, clouding your view of current events, and dampening your motivation?

If these words in any way resonate with you, let me share with you my prescription for de-cluttering your head and getting things done.

In order for any grand task to be accomplished, it must first be dissected into small, manageable task chunks.  For instance, building a website might involve defining your website budget, asking business associates for webmaster recommendations, interviewing copywriters, and choosing styles for the individual pages.  And the best way to break that large task into smaller tasks, without further cluttering your brain?  On paper.

To-do lists are the ultimate back-patters.  Think about it.  How good do you feel when you accomplish something that you’ve been putting off?  When you can check an item off of a list, no matter how small, you’ll experience that feeling, and will, in turn, feel motivated to do it again and again…ultimately accomplishing the large task.

Here are some tips for making a list that will work for you:

• Keep the end in mind, and only include tasks that will contribute to that end.  For instance, don’t commit to writing a free report just because it sounds intriguing to write a free report, or because you’re proficient at writing reports.  Everything on your list should contribute to your desired result.

• Remember to delegate, wherever you can.  And mark that delegation on your paper!

• Start with the items that you feel most confident in completing. If you’re most proficient in research, hit the internet and get to know some webmasters.  The quicker you can get that first checkmark, the quicker you’ll fuel your own motivation to tackle the tasks that aren’t as simple.

• View your list-making as a brain dump. Give your tasks to the paper, and envision space clearing in your head.

• Understand that the writing of the list is a checkable item. Simply making the list brings you one step further to accomplishing your grand tasks.

• Don’t stress over every little detail. As you conquer the notable tasks on your list, small details will fall into place.  For instance, if you’re planning a workshop, you’ll need to establish a date, a time, a method of advertisement, and you’ll have to know its main benefit (the problem it will solve).  You’re not going to have to figure out how coffee will be served or whether lunch will be chicken salad or turkey.  Once your motivation is in full swing, the details will fall into place as you move along.

• Commit to your list. Feel the momentum that’s generated when you accomplish even the smallest of tasks and use that to propel you forward…but remember, you can’t experience that momentum unless you keep the check marks coming.

Some of us are natural list-makers.  Others manage our busy lives in our heads…or at least we like to think we do.  No matter our natural or learned tendencies, there is a wealth of potential just waiting to be realized…on a blank page.

Building your list of potential clients is necessary for landing deals, filling seminars, and realizing the revenue that you desire.  But in order to build your list of interested parties, you must first organize your thoughts into manageable pieces of doable tasks.  There’s no better method for accomplishing this than a list.

You want a list of for-sure, ready-to-buy prospects and clients, right?  Then get your pen, grab your paper and prepare to clean your brain’s RAM with your new list!

Running an event can provide you with a substantial profit. You can earn revenue from the event itself, or from selling items during the event. With the many revenue options available for making money from an event, people still miss out on some great revenue opportunities. Here are some insider tips for increasing your event revenue that most people don’t consider:

Provide Tiered Pricing
If you want to open your event to the widest possible audience, consider creating a tiered pricing structure. You can quote a relatively low ‘entry-level’ price for just admission to the event. You can also add a ‘premium’ or ‘deluxe’ event attendance, with carefully-considered extras. You might add a product free of charge for attendees who sign up for the premium package. You might also add one-on-one time with the event organizer, keynote speaker or other key event guests.

In this way, you can provide basic entry to wider range of people, while still raising the overall cost of your attendance. If you provide basic entry for $100, or a premium attendance for $200, your average revenue will increase, depending on how many people choose the premium option. You can also add a pre-registration option at a lower rate, and then charge the full rate for registration at a pre-designated cutoff point.

Offer Trial Memberships
If you have a product that functions as a subscription, such as an information distribution service, you could offer attendees at your event a ‘free trial.’ A 30, 60 or 90-day trial is typically long enough to provide attendees with a good understanding of the service and its benefits. You’ll find that many people like the service and stay in the program; giving you an ongoing revenue stream once the free trial has ended.

Open Up In-House Opportunities
One great function of an event is to promote your in-house opportunities and services. Events are a great way to convey information about your services to attendees, and convince them that you’re the person with the expertise and systems in place to serve their needs. If you’re promoting in-house opportunities, though, your event can’t be planned exclusively around that. Unless you’re hosting a free event to reveal a new product, people expect to receive a certain level of value from your event; not an extended marketing pitch.

Convey valuable information at your event. Answer important industry questions; questions that you have the expertise to answer because it’s in your field. Provide information about a product. Give your event a purpose beyond simply promoting your services or products. A good event coordinator can find opportunities to work in-house services into the event’s structure at key points, and begin to build a relationship with attendees to meet their ongoing needs.

Be creative in the ways you leverage revenue at your event. Offer a tired pricing structure, which typically yields higher event revenue than a single price. Provide trial memberships to subscription or ongoing services, to demonstrate the value to your attendees and create an ongoing revenue stream. Finally, find ways to promote your in-house services to your audience throughout the event.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

When you meet someone for the first time, you have a chance to make a real connection, or you can just pass on your name and be forgotten. Successful relationship-building requires more than just handing out business cards. To build long-lasting, solid and mutually-beneficial relationships, a little homework and a little thoughtfulness goes a long way. Here are my tips for making an impression that brings lasting results …

Research the People You’re Meeting

If you’re meeting someone in particular, research the person or people you’re meeting. Lots of resources exist that can give you both professional and personal reference material. The Web is a source of myriad information, with things like company websites, personal bios, work histories, resumes, portfolios; depending on who you’re meeting, you may be able to find a wide range of information about your contact.

If the Web doesn’t yield any useful information, you could check with the company where your contact works, to see if they have any marketing information containing professional info about your contact. You could also check periodicals, such as magazine stories, newspaper articles or professional interviews. Depending on how public the person is that you’re meeting, you may be able to find everything from the name of a spouse to the first place he or she worked out of college.

Use the information you find when you meet your contact. Talk about common interests, such as being dog owners, adoptive parents, yachters; whatever common bond you can form with your contact can help you form a good relationship. Ask about things near and dear to the person’s heart – not just business talk – and you’re well on your way to forming a real connection.

Ask Questions and Show Genuine Interest

Get to know people to form real connections. Ask questions about everything; not just their professional life, but their personal interests and family life, too. The more you can show that you understand, know and really “get” the person, the better your relationship will be, and the more business opportunities you’re likely to gain. Be a real person to your connections, too – if your new business partner volunteers information about his wife, talk about your wife. The more personal you can make your relationships with people, the better your long-term success with those relationships will be.

Have Fun Making Connections With All People

Everyone can have fun building good relationships – all you have to do is be genuinely interested in people. Enjoy getting to know your business colleagues, or even that woman you met on the street the other day. Forming connections with people can help in all aspects of your life, and even random connections can help your business in unexpected ways. You never know when someone will refer a key contact; an affiliate who may have great products for your prospects, or a business or distributor that could make your product a high-demand success!

Don’t just see people as stepping stones to a better business. Form real, legitimate connections by getting to know people, and I promise good business will naturally follow.

The thank you page is one of the most overlooked places of real estate on the web.

That quote, from one of my mentors, Yanik Silver, speaks volumes. There is so much opportunity to promote more business and further your relationship with a new client on your thank-you page.

That client has just indicated that they trust you by opting in to your offer. Signing up to your list is a sign that they want to hear more from you.   Don’t let them leave wanting; offer them even more before they click off your thank-you page.

When developing your thank you page, think about what you can do to increase your client’s involvement. Marketing research has shown that the more people are involved, the more likely they are to buy – again.

That’s one reason companies hand out scratch-off cards with prizes or discounts hidden beneath the ink. It’s called an involvement device. When someone physically has to do something, it increases their involvement, which increases response and increases conversion.

The content on your thank you page needs to be relevant to your target market. Think about what you want them to do next, where you want them redirected to, and if there’s an opportunity to make them another offer.

There are several key ways you can accomplish this.

•    Make another offer. While letting the client know you’re glad they signed up, also let them know about another offering. Make a special offer. Offer a special prize or a special bonus that new clients will receive, but only if they sign up there and then.   Remember to use language that encourages action.  For example, “This is the only time you will see this offer. It’s for new subscribers only and you won’t have access to it again.”

•    Ask for more information. Once a new prospect joins your list, ask them to describe their biggest problem. You can then direct them to other offers you may have to help with the problem, or develop that new offering if you don’t have one.

•     Create a “tell a friend” campaign. Invite people to tell three friends about your offering in exchange for a special bonus. “Congratulations. Your place on the call is reserved. But just before we continue I would like to offer you this free gift……..”

Everyone who opts in helps you spread the word to other people. This will make a massive difference to your opt-ins and really help to increase your list. You can automate this process using Viral Friend Generator software.

When saying “thank you”, the key is to include only one of these options on your page. Either attempt an additional sale by making another offer, ask new clients for more information, or create a tell-a-friend page.

Any one of these options added to your thank-you page will start increasing your sales immediately.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

Do you know what the most valuable page on your website is?

It’s not your “About Me” page. It’s not your “Testimonials” page.

It is the page where people give you their contact information and purchase your products or programs. That is the goal of your business.

To achieve that goal, you need to get people to opt-in. Nothing else can happen until they do this.  That is why the design of the page where they opt-in – your squeeze page – is so important.

Getting your prospects to hand over their contact info isn’t always easy, but if you focus on your squeeze page set-up, you will successfully obtain client information, build your list and make sales.  Use my tips below to maximize the effectiveness of your squeeze page.  These strategies work!

•    Make your homepage a squeeze page

To get maximum results, make your squeeze page your homepage. This will lead to a significant increase in your opt-ins and in your list.

•    Model successful squeeze pages

To get ideas for your new home page, model other successful squeeze pages. Look at other people’s pages with new eyes. Emulate the elements that make them successful while using your own unique copy that speaks to your own target audience.

•    The important information should appear within the browser window

The pages that are most attractive give the most important information at the top, without having to scroll down. Everything your visitors need to see should appear within the browser window in front of them. Don’t make them have to “lift a finger” to find the best of what you have to offer.

•    Use headlines and bullets to present your message

Announce your best information in the area that most people notice first – the headline. Develop a headline that will grab your visitors’ interest and get them to stay online to hear the rest of your message. Use a prehead and a subhead to deliver your best copy.

Successful pages don’t include one long paragraph of copy after another. A successful squeeze page presents its best content as great mini headlines in a bulleted format.

•    Make big, bold promises

Use numbers within your bullet headlines. State that you’re going to solve problems. Make big promises in your bullets. You’ve done the research, campaigns and surveys to determine what your target audience wants, now highlight that information in your bullets.

•    Make a personal connection

Your target audience want to know who you are.   Don’t keep your personality a secret. Make your squeeze page personal. People buy people. Although we’re all speaking virtually, on Twitter and on teleseminars, people want the personal human connection.

They want to know you. They want to see the person behind the site. At the very least, include a photograph of yourself. Add audio and video to increase the personalization.

•    Use a thank you page

Don’t lose that personal touch once your visitor has opted in on your squeeze page. Your thank-you page is a great place to further your relationship and offer your new client even more. You could make another sale just by asking for it on your thank-you page.

•    Remove Navigation Bar and Banner

There are a couple of web page staples that should not appear on a successful squeeze page. These items do nothing to help you get people to opt-in. So, strip out the navigation bar and ditch your banner. They should not be on your squeeze page.

•    Test, measure and improve your conversation rates

Make sure you test and measure your conversion rate on your squeeze page. Find out how many visitors are actually buying into your offer. Regularly measuring your conversion rates will tell you what’s working and what isn’t on your page.

When you apply at least one of these tips, and you will see an improvement in your conversion.

Make a checklist and work through it. Improve your squeeze page one component at a time and you’ll be in a much stronger position – I promise!

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

Are you thinking about starting a high-end coaching, consulting or mentoring program? If you’ve got years of accumulated knowledge, a top-level program can be a great way to share that information and help your clients achieve success. It may be time for you to stop running one-day programs and selling books and launch a top-level coaching program, instead. You can provide great results for your clients, and truly share your information in a significant way through these programs.

One-day workshops may be good for clients who have limited time or budget but want to make a difference in their business. In a one-day workshop, you can begin to create the foundation for a successful business owner to make a transition in the way he or she does business. However, a one-day workshop isn’t a magic medium for you to create an army of happy, successful businesspeople. You can only share so much information through a one-day workshop, and you’re essentially always starting clients out on the same basic level; they never progress past the techniques you can cover in a single day.

If you’ve accumulated a lot of knowledge about success in your medium, business or industry, you might consider selling e-books. E-books are typically a compilation of knowledge and techniques that people can use to work on their own and boost their business. E-books can provide a revenue stream, but they’re typically limited in scope.

An e-book cannot begin to convey all the accumulated knowledge and business acumen of years in an industry or field.  Like one-day workshops, an e-book can help build a basic foundation for client success, but many clients never progress past that basic level of knowledge and technique contained in the e-book. This makes e-books great for introductory materials, but ultimately too limited to help clients achieve overall success.

Top-Level Coaching Programs are Great for Client Success
Top-level coaching programs let you really share your accumulated wisdom and business expertise with your clients on a basis that can help them achieve success. Unlike e-books and one-day workshops, a top-level coaching program typically enables you to work with your clients one-on-one to help them develop the skills and techniques specific to their field. You can help your clients set goals and achieve them with your expertise; you’re not just leaving clients alone to blunder around and try to build on a basic foundation.

Top-level coaching programs provide clients with an ideal medium to move beyond the basics and truly grasp success. This is good both for you and your clients. If you’d like to help your clients achieve real results, it’s time to move beyond e-books and one-day workshops and consider launching a top-level coaching program.

Bernadette Doyle created Client Magnets Ltd to help self-employed people solve one of their biggest business problems: attract a steady stream of clients. If you’d like to receive invaluable tips and advice on how to attract clients with ease, register at http://www.clientmagnets.com

When you think about writing a blog, which do you think is more important?

• Focusing on the content that you’re sharing with readers, expecting that people will read your blogs because of the quality and value your blogs provide.

• Concentrating on how your blog will rank in the search engines and cramming every relatable keyword possible into your post.

Writing for the person is much more important than writing for the search engines. Your blog should demonstrate your expertise to your target niche and convey your passion for what you’re doing. It should come from your heart. That is how you will connect with your readers and why they will share your blog with their network.

That doesn’t mean that SEO isn’t important, however. Offering quality and value in your content won’t do any good if people can’t readily find it.

Optimize your blog for SEO purposes with links. Be sure to include proper links to legitimate, respected sites; don’t just buy links or list them in directories.

Another way to help your blog rank higher on search engines is to add tags. This is something overlooked by many people, but there is real value in tags.

Adding tags is a relatively simple process. If you are using WordPress, look for the tags link, then click “create” under tags. Type your tag, which is basically your description of your post, into that little area.

If, for example, I were to write a post about the top 30 Internet coaches, I would list each person’s name in that area. That will show Google – or other search engines – that information about that particular person is going to appear in my blog post. The search engine will actually create a category of sorts about the person. People looking up that person will see all the posts online about them,  including mine.

Yanik Silver, one of my mentors who has hundreds of thousands of followers, was tagged by blogging entrepreneur Michael Dunlop in a post about the top 30 things to do before you die. Yanik runs Maverick Business Adventures, a wonderful company that offers unique trips around the world to people with plenty of money to take them.

In his adventure program, Yanik offers one of the top 30 things Michael writes about in his blog. That is why Michael tagged him. Michael’s blog ranked seventh in search engines when people looked up Yanik, which drew an incredible amount of traffic to his site.

All he did was add the tag. This is something you can do with every post. If you tag the name of a prominent person because they are relevant to the blog you’ve written and the niche you’re writing for, more people searching for that person will have the opportunity to come across your post.

So, post a list on your next blog, and tag the names on it. It will give your post a higher ranking, maybe on the first page on Google. It’s an easy way to draw traffic. And, in many instances, because that traffic will be people in your target niche, they will probably be interested in what you have to offer.

Bernadette Doyle created Client Magnets Ltd to help self-employed people solve one of their biggest business problems: attract a steady stream of clients. If you’d like to receive invaluable tips and advice on how to attract clients with ease, register at http://www.clientmagnets.com