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Archive for the ‘Networking’ Category

Have you ever wondered what your clients are saying about your business? Would you love a direct line into your clients’ minds; to know what they really want and what they’re willing to buy?

Social media is a place where you can really get into the mind of your buyer.  You can dialogue with your clients and listen to what they are saying -  not only to you, but to each other.  It’s the perfect place for you to find out what your clients REALLY want.    And when you discover that, you can go to it – providing it to them!

Here’s my four step formula for using social media to “get into the mind” of your prospect…

1.  Identify “Hot Topics”
By listening and engaging in social media conversations, you will quickly identify the “hot topics”.

The key here is to listen and learn. What are your prospects asking? What do they need help with?
What topics are the most popular?

2.  Respond to Demand
Once you have the “hot topics” in mind, it’s time to showcase how you can help your prospects.  Use these hot topics to create the content for your blog and social media updates.   Give your prospects the answers they’re looking for.   Position yourself as someone who is in-the-know, who understands popular concerns. Demonstrate your expertise in a way that inspires people to use your business or services.   Give your prospects what they want, when they want it!

3.  Create a “BUZZ”
Social media gives you a ready-made channel to generate buzz about your new content and offerings.  With platforms like Twitter, you can use “hashtags” to incite and track conversations about specific subjects and groups.  There are also search tools available that will enable you to easily track what people are saying about you, your “hot topics” and your content and offerings.

4.  Track and Evaluate Market Response
Facebook, Twitter, Digg and other social media networks are ready-made tools to help you in the quest to get inside the mind of your buyers. By tuning into the various social media platforms you make it easy to evaluate the response to your new product, content and business presence.  You can use the information to review the effectiveness of your offerings and continue to craft better-tailored content in the future.  It’s also a way to determine what formats and delivery methods work best to reach your prospects and clients.

I encourage you TODAY to start “tuning in” to what your customers REALLY want!  If you listen to their conversations through the various social media platforms, they’ll tell you.  You can then use that information to give them what they want – and then everyone wins!

Have you ever opted-in to receive a newsletter, or to establish an account on a website, and you receive an e-mail asking you to confirm your subscription or your request for a new account?  This is known as a double opt-in, and it’s law, according to the CAN-SPAM Act of 2003.

This law is meant to protect consumers from deceptive marketing, unwanted pornography, and to give subscribers a clear path to opt-out of any subscription.  But what does it mean for you, the business owner at the other end of the law?  It means that if a potential client or subscriber shows intent to sign on for your offer, you must receive confirmation from them before you may proceed.

On the downside, this law whittles away at your opt-in list because many people will not respond to your email requesting them to click to confirm.  Often, they’re wary of emails asking them to click on an unknown (or forgotten) link, due to well-meaning, but fear-inducing, warnings about viruses, malware, spyware, and other internet predator ploys.

On the upside, those people who take the time to respond to your opt-in request are genuinely interested in your product or your service.  They will contribute to the overall high quality of your list with promising purchase potential.

So, how can you increase the number of people who respond to your request for confirmation?

• Offer an incentive that they can’t refuse when you send your double opt-in email. Offer a free bonus, a savings coupon, or a membership discount if they confirm their opt-in.

• If you have their phone number, contact the prospect to remind him or her to click and confirm.

• If you collected physical addresses at the time your prospects expressed interest (maybe you gathered business cards at a seminar or conference), use the physical addresses to send personal cards or notes reminding them to confirm their opt-in.  You can help to keep your correspondence out of the garbage by:

- Handwriting the address on the envelope:  it looks more personal, and much less like marketing material.  It works…just ask master direct mailing professionals.

- Using a real postage stamp:  not a metered stamp.

- Writing a personal note on the back that makes opening the envelope irresistible:  something like, “Here’s the information you requested,” should do the trick.

- Using a white or colored envelope instead of a manila one:  it has a greater chance of making it to a recipient’s read pile.

- Crafting your postal correspondence with the care that comes with believing that this will be your only chance to elicit a response:  Gary Halbert, a master copyrighter, would recommend that you treat each piece of written copy as if your life, and the life of your family, depended on a response to it.  You probably have only one chance to make a good impression.

Contacting prospects via standard post is more effective than it once was, simply because the definition of junk mail has moved from the mailbox to the inbox.  Spam has become a bigger pain than a mailbox full of confetti material, so a handwritten letter or card can seem like a breath of fresh mail – one worth opening.

Work to build your list of opted-in contacts, and you’ll multiply your revenue building opportunities.  But remember; be prepared to step outside of the email box to get those opt-ins.

In conclusion, do your absolute best to capture those subscription confirmations with incentives and a variety of contact methods that would please our friends at the FTC.  And once you build your list, know that you’ll have quality contacts who have raised their hands high, dubbing themselves as promising prospects with very deliberate purchasing intentions.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

When you meet someone for the first time, you have a chance to make a real connection, or you can just pass on your name and be forgotten. Successful relationship-building requires more than just handing out business cards. To build long-lasting, solid and mutually-beneficial relationships, a little homework and a little thoughtfulness goes a long way. Here are my tips for making an impression that brings lasting results …

Research the People You’re Meeting

If you’re meeting someone in particular, research the person or people you’re meeting. Lots of resources exist that can give you both professional and personal reference material. The Web is a source of myriad information, with things like company websites, personal bios, work histories, resumes, portfolios; depending on who you’re meeting, you may be able to find a wide range of information about your contact.

If the Web doesn’t yield any useful information, you could check with the company where your contact works, to see if they have any marketing information containing professional info about your contact. You could also check periodicals, such as magazine stories, newspaper articles or professional interviews. Depending on how public the person is that you’re meeting, you may be able to find everything from the name of a spouse to the first place he or she worked out of college.

Use the information you find when you meet your contact. Talk about common interests, such as being dog owners, adoptive parents, yachters; whatever common bond you can form with your contact can help you form a good relationship. Ask about things near and dear to the person’s heart – not just business talk – and you’re well on your way to forming a real connection.

Ask Questions and Show Genuine Interest

Get to know people to form real connections. Ask questions about everything; not just their professional life, but their personal interests and family life, too. The more you can show that you understand, know and really “get” the person, the better your relationship will be, and the more business opportunities you’re likely to gain. Be a real person to your connections, too – if your new business partner volunteers information about his wife, talk about your wife. The more personal you can make your relationships with people, the better your long-term success with those relationships will be.

Have Fun Making Connections With All People

Everyone can have fun building good relationships – all you have to do is be genuinely interested in people. Enjoy getting to know your business colleagues, or even that woman you met on the street the other day. Forming connections with people can help in all aspects of your life, and even random connections can help your business in unexpected ways. You never know when someone will refer a key contact; an affiliate who may have great products for your prospects, or a business or distributor that could make your product a high-demand success!

Don’t just see people as stepping stones to a better business. Form real, legitimate connections by getting to know people, and I promise good business will naturally follow.

Social networking platforms, such as Twitter and Facebook, give you a powerful new tool for connecting with potential prospects, clients, sales leads and new business partners. Because of the nature of social networking, successful social networking is about more than just creating a marketing campaign and sending it out into the ether. Social networking is a social process, and it works best when your personality shines through to your social networking contacts. With the right techniques, you can build your personality on social networking platforms and improve your social networking success.

Offer Advice: One way you can get real personal, real fast with your contacts is to offer advice or even just sympathetic comments. Listen to what people say, and respond to them even when it’s not related to your business. This is a fast and easy way to form personal connections with people, which can lead to unexpected business opportunities. Additionally, by offering advice or sharing information about related things in your life, you’re letting people find out more about you as a person and letting your personality shine through your social networking.

Share Personal Information: Share personal information via Twitter and Facebook. For years, people have had distinctive mindsets of “this is business” and “personal is for friends.” Let your business contacts be your friends, too. When you share information about your diet, or struggling with the conflicts of being a parent and business person, you’re sharing personal information that lets other people see that you’re not just a faceless business – you’re an individual.

The things that you share might resonate with your followers, and give them a reason to keep following you beyond your business information. People are also more likely to refer friends to other friends for business opportunities than to faceless strangers, so if you and your business can become a friend, you’ll get more business opportunities.

Find Ways to Blend Business and Personal: Find ways to blend business and personal updates. If all of your updates are personal, your followers who aren’t particularly interested in your business might just go away. If you share personal information, too, your followers may be interested in you as a person and continue to follow, even if they don’t find your business particularly interesting.

By blending business with personal updates, you can share information about your business without being blatant. For example, you could say something like “Going to Ireland to speak for business, and taking my husband along as an anniversary gift.” This lets people know that you’re a successful business person who travels and speaks, but also shares information about your personal life – that you and your husband have an anniversary.

Be Genuine: The most important thing about sharing your personality through social networking is to be genuine. Don’t give fake updates tailored just to get a reaction from your followers; be forthright and honest, and people will respect your integrity. If you let your personality shine through to your social networking followers, you’ll find yourself with a bigger pool of followers, which potentially gives you more business opportunities.

Bernadette Doyle created Client Magnets Ltd to help self-employed people solve one of their biggest business problems: attract a steady stream of clients. If you’d like to receive invaluable tips and advice on how to attract clients with ease, register at http://www.clientmagnets.com

When you think about writing a blog, which do you think is more important?

• Focusing on the content that you’re sharing with readers, expecting that people will read your blogs because of the quality and value your blogs provide.

• Concentrating on how your blog will rank in the search engines and cramming every relatable keyword possible into your post.

Writing for the person is much more important than writing for the search engines. Your blog should demonstrate your expertise to your target niche and convey your passion for what you’re doing. It should come from your heart. That is how you will connect with your readers and why they will share your blog with their network.

That doesn’t mean that SEO isn’t important, however. Offering quality and value in your content won’t do any good if people can’t readily find it.

Optimize your blog for SEO purposes with links. Be sure to include proper links to legitimate, respected sites; don’t just buy links or list them in directories.

Another way to help your blog rank higher on search engines is to add tags. This is something overlooked by many people, but there is real value in tags.

Adding tags is a relatively simple process. If you are using WordPress, look for the tags link, then click “create” under tags. Type your tag, which is basically your description of your post, into that little area.

If, for example, I were to write a post about the top 30 Internet coaches, I would list each person’s name in that area. That will show Google – or other search engines – that information about that particular person is going to appear in my blog post. The search engine will actually create a category of sorts about the person. People looking up that person will see all the posts online about them,  including mine.

Yanik Silver, one of my mentors who has hundreds of thousands of followers, was tagged by blogging entrepreneur Michael Dunlop in a post about the top 30 things to do before you die. Yanik runs Maverick Business Adventures, a wonderful company that offers unique trips around the world to people with plenty of money to take them.

In his adventure program, Yanik offers one of the top 30 things Michael writes about in his blog. That is why Michael tagged him. Michael’s blog ranked seventh in search engines when people looked up Yanik, which drew an incredible amount of traffic to his site.

All he did was add the tag. This is something you can do with every post. If you tag the name of a prominent person because they are relevant to the blog you’ve written and the niche you’re writing for, more people searching for that person will have the opportunity to come across your post.

So, post a list on your next blog, and tag the names on it. It will give your post a higher ranking, maybe on the first page on Google. It’s an easy way to draw traffic. And, in many instances, because that traffic will be people in your target niche, they will probably be interested in what you have to offer.

Bernadette Doyle created Client Magnets Ltd to help self-employed people solve one of their biggest business problems: attract a steady stream of clients. If you’d like to receive invaluable tips and advice on how to attract clients with ease, register at http://www.clientmagnets.com

As a business marketing tool, you’ll only get out of social networking what you put into it. If you only put a few minutes per day into your social networking efforts and aren’t particularly invested in the platform, you won’t get a lot of return. However, if you put a genuine effort into your social networking, and work to help your associates and contacts, you can get a real return on your investment. One of the best ways to succeed via social networking is to become a great relationship builder.

Building Connections Helps the Relationship Bank Account
Building connections among your social networking community puts a lot into your relationship bank account. You might connect two people who would be great for one another because of a business venture or shared interest, and that might have no direct impact at all on your business. But both of those people will appreciate you connecting them, and that puts a lot into your relationship bank account. The next time one of those people sees something they can do for you, they will, and that can make a great difference to your business.

The Secret to Relationship Building
Relationship building is about paying attention to what people say and do, what they have to offer and what they’re looking for. If you know that John owns a plumbing business and Sally had a pipe burst, you can connect John and Sally and they both benefit. Sally gets her pipe fixed, and John gets some business. They’re both grateful for you because they both benefited, and if they can do something to help you or your business, they’ve got a personal reason to do it.

You don’t just have to connect people who have overlapping niches or a business interest in one another. You can also connect people who have something in common faith-wise, or family-wise; people who have shared interests but don’t know one another. This helps them because it gives them someone else who shares their interest, and it also makes them like you more because you paid attention and noticed this about them. Again, this puts a lot of money in the relationship bank account, even if it doesn’t impact you directly.

To practice good relationship-building skills, try introducing at least four people per day to one another via Twitter or some other social networking platform. If the connection is helpful to them, it puts a lot into the relationship bank account in terms of gratitude to you for connecting them. Even if the connection isn’t helpful, people will appreciate the effort and it will put some money into the relationship bank account because you went out of your way to make an effort on their behalf.

Relationship-building doesn’t have to be a monumental effort. You can do it via Twitter or another social networking platform. All you have to do is pay attention to what people say, and match people who have similar interests or might benefit from knowing one another. It’s a simple process that can yield big benefits for you and your business.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

People are busy.  When scheduling a teleseminar, it’s crucial that you choose a topic that will make people stop, adjust their schedules, and make a date with the telephone.

And what, you ask, is the best way to accomplish this magnetism?  Emotional Appeal.

When you respond to something that people want, they will allow you to give it to them.  Don’t tell them what they need – their mothers can do that for them.

When choosing a topic for your teleseminar, remember that you need a strong, satisfying hook that will make readers say, “That’s exactly what I want right now.”  In other words, you must promise to satisfy a profound want that they have.  If a teleseminar topic sounds like one more add-on to their busy schedules, you won’t make the cut.  But, if a teleseminar topic sounds like something that they simply can’t live without (or the answer to a prayer), you will easily take the timeslot.

Every prospect has a need.  It’s your job to find out what the overwhelming emotional needs of your audience are.  Every member of that audience will want at least one of these elements:

• good health
• wealth
• extra time
• popularity
• good looks
• confidence
• respect
• comfort
• success
• enjoyment
• parenting success
• personal prestige
• contemporary style
• pride in possessions
• efficiency
• authority
• more / better sex
• satisfied curiosity
• no more embarrassment
• attractiveness
• knowledge of secrets
• intelligence

Now you might be asking, “How will I know what the emotional needs of my audience are?” The answer is simple:  Listen.

When you get questions and feedback from your audience, take notes, determine where the biggest emotional desires lie, and use that data to create a teleseminar topic that satisfies the wants of a large portion your audience.

For instance, if you’re coaching sales people, you might assume that their biggest motivations are making money.  But if you read their e-mails and listen to their voices, you will uncover the deeper emotional needs beneath that desire.  Maybe you’ll find that a large portion of your audience is competitive – that they want to outperform their coworkers or their competition.  In that case, you would put together a teleseminar that hits on the notes of success, envy, and personal prestige.  More people will sign on, because you have chosen to focus on them (and their wants).

Even if you’re only getting comments and feedback from a portion of your entire client base, the statistical data will still ring true…listen to the emotional revelations of the majority.

Your topic is the foundation, and the biggest determinant of financial success, for your teleseminar.  It must fill an emotional need, no matter how buried beneath the surface that emotional need might be.

Don’t tell people what they need; cater to what they want. Know your audience as intimately as professionally possible.

You should never have to guess on a teleseminar topic.  If you listen closely and carefully, the pain in your audience’s words will determine that topic for you.

Bernadette Doyle is a marketing specialist who helps entrepreneurs become client magnets and attract a steady stream of their ideal clients. She publishes a free, weekly newsletter for trainers, speakers, coaches, consultants, complementary therapists and solo professionals. If you’d like to receive invaluable tips and advice on how to attract clients with ease, register at http://www.clientmagnets.com

Have you drawn the attention of potential clients? Are you giving off positive vibrations and getting plenty of hits on your web page?

Do you feel that you are doing everything right marketing-wise, but you’re still not closing the sale?  Are you blaming your business circumstances on the economy?

While this is a more difficult economy to operate in than it was a few years ago, and people are more prudent with how they’re spending their money, the economy has absolutely nothing to do with your ability to close the sale.

I recently compared notes with some of my internet marketing buddies. The general consensus was that up until last year, most of us had done quite well because we were getting the low hanging fruit. We were achieving our goals and earning revenue that was easily attainable and didn’t require a great deal of effort.

But last year, most of us had to go a little further, work a little harder and dig a little deeper to get the results. My business grew, as did the businesses of most of my mastermind colleagues.  We would not allow our businesses to be affected by what people were saying about the economy.

Nor should you. Your ability to close a sale has more to do with the effectiveness of your presentation than it does with the state of the economy.

If you’ve got the desire, the proper mindset, and the ability to communicate the need for your offering, the clients are out there.  And, they will buy.

If a customer has a need for your product or service, and the means to pay for it, whether or not you close that sale depends on how well you communicate why they need to buy it.

Have a good listen to what you’re saying to your potential customers. Make certain that you are giving an effective presentation and not backing off on any of your selling points.

Give customers all the information they need. Explain exactly how your product or service will deliver the results they want.

This may require you to explain your offering in a little more detail. Give clients as much of the finer points they need to make it just seem logical for them to make the purchase.

Once you get them to understand why, that sale is an automatic close.

If you have something a person needs, and they have the means to pay for it, you have every reason on earth to believe that you can close that sale.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

Good marketers know they need to stay fresh in people’s minds to be ideally positioned for that sale, or to form a good business partnership with a new affiliate. People try a variety of ways to stay in people’s thoughts, both physically and on the Web. You may do article marketing, newsletters, email blasts, and media marketing to keep your Web presence fresh. Alternately, you may send postcards, letters, holiday cards, or even birthday cards to build relationships and stay connected with people physically. Most of these methods are getting old and tired, but forming good relationships enables you to connect with people in creative new ways.

Be Creative with Your Connections
Do you send out holiday cards every year to your prospects? So do most businesses. You don’t stay fresh in people’s minds by doing the same thing that everyone else does. Find new ways to be creative with your connections, and catch your clients’ minds in a unique way. By forming good relationships with people, you’ll have a fresh pool of creative ideas to draw upon to keep your relationships dynamic and unique.

Consider this example: Carrie Wilkerson spoke with my Mastermind Group and talked about how she uses social media to build relationships. Carrie mentioned that one of her contacts talks on Twitter every day about how he walks his dog in the morning. He mentions the dog by name, and even the type of dog. When Carrie wanted to make a connection with this man, she didn’t just send him a note or a card; she sent a dog toy for his dog. She mentioned his dog by name, and found a toy that the dog would appreciate, based on the information that this man shared about his dog.

This showed the man that Carrie listened, and was interested in him as a person – not just him as a business contact. This is a fantastic strategy for solidifying relationships, and as a way to stay connected with people that will actually stay fresh in their thoughts. That man probably won’t remember everyone who sent him a card, but he’ll definitely remember the woman who sent his dog a toy.

Use Your Relationships to form Unique Connections
Your relationships with people provide valuable connection opportunities. By building good relationships, you set yourself up for opportunities you might not otherwise have. When you build a good relationship with someone, for example, you’re much more likely to be set up with the friend of a friend as a new business contact. People are more likely to refer business contacts that they like, than pushy sales-oriented people who don’t care about them as a person.

Use your relationships with people to form unique connections. Don’t just be the sales person, or the person with the coaching product, or that consultant. Be a friend; be the person who sent the dog a toy, or the person who’s always asking about the kids or the wife. By building these unique connections with people, you’re getting into their lives in a real and meaningful way, and you’ll be in their minds if a fantastic new business connection comes up, or if they remember that they know someone who might be a good match for your business.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com