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Archive for the ‘Sales Motivation’ Category

Consider your role as a consumer. When you’re shopping, do you look at the products first, or the price tag first?

If you looked at the price tag first,
retailers would pick up on that and simply offer a collection of price stickers inside the front door. You would choose what you could afford, and then the actual product would be a surprise – possibly an unpleasant one.

You don’t shop that way, and neither do the people that you have identified as your perfect clients.

Prospects want to know your prices, but unless your prices are preceded by the benefits that you’re offering, consumers will have nothing to gauge those prices against.

Follow these four steps to eliminate your fears in revealing your price. Gain the confidence you need to make the most out of your requests for cash:

1. Present what you’re offering. Answer the timeless questions: Who? What? When? Where? Why? How? Keep it simple. If you make it too complicated, those raised hands might start to return to laps.

2. Summarize the benefits. Because you’re offering specific solutions to specific problems, this step should turn on light bulbs in your prospects’ minds. This is the step in which you convince them that you are their answer.

3. Introduce the price. By now, your listeners or readers are absorbed in what you’re offering. The benefits are foremost in their minds, as is the question of price. Reveal your pricing while the question is still in their minds; and before it reaches their lips. Perfect placement of price revelation makes it comfortable for you and acceptable to your audience.

4. Map out a direct route for the money. Make it crystal clear how easy it will be to sign up, jump on, or join in on your program. Prospects should leave your teleseminar, your sales page, or your conference without any questions about how to participate. Or, better yet, they should leave already having signed on. Make it possible for them to sign up immediately. Make it easy for them to do so.

When your appeal is placed correctly, while all of the most fantastic points of your product or service are fresh in the minds of your audience, you will not only feel more confident in asking for money, but your prospects will have more confidence in their spending.

After you identify your sea of raised hands (those people whose problems you can solve, and whose interests you have piqued), you’ll need to devise an effective method for telling them how much cash they will need to jump onboard.

The steps I’ve outlined here make up an excellent plan for starting to ask for money. As you proceed, you will learn to tweak your own presentation to meet the needs of the people in your particular niche. You will learn to identify the exact moment in time when they are most receptive to pricing, and when your presentation best complements that revelation.

When considering how to properly sandwich your asking for money in your presentation, consider your own shopping habits. You see the product. You consider how it could benefit your life. You look at the price tag. You proceed to the check-out. You leave the store with the satisfaction of knowing that you fashioned your own shopping experience.

Give your prospects that luxury. Take the time to learn about what price placement gets the most lucrative results for your business. You’ll soon discover that timing is everything – especially when it equates to money on your pocket.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

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The principle behind being a client magnet is that people want what you’ve got to offer, they realize that you’re an expert, and they want to get onto your mailing list.

But, how do you make that happen?

Simply put, you need to be seen as an expert in your field.

People will then go out and look for you. They will actively search you out and ask to be added to your list.

But first, you need to know how to establish yourself as an expert.

•    Choose your area of expertise carefully.
Maybe your passion is working with divorced women, but you decide to become a marketing coach for businesses, because that’s where the money is. Your passion isn’t with businesses, but they aren’t as financially challenged as divorced women.

You have to decide what you really want to be known as an expert at. Is it business marketing, or helping divorced women? You should follow your passion. Choose your area because of your passion; don’t choose your passion because there’s a niche for it. Your passion will reflect in your attitude. That is what will resonate with clients and make you attractive to them.

•    Choose a topic where you can add value.
There’s no point picking a group of people, or deciding on a niche, if you have no proven track record in that area.  You need credibility; proof that you’ve done what you are professing to be an expert at. How can you teach it if you haven’t experienced it?

You will have the most impact if you genuinely have some value to offer. People will see this when they read your tips or your articles. When they see that you can add some value to a topic, they will want more of what you have to offer. That’s how you attract a following.

•    Write articles.
Articles work very well, both as a way to showcase your knowledge in your area of expertise, and as a means of promoting your business. I have articles posted all over the web. When you create articles, offer them to other businesses that tie into the same clientele as yours. This will increase your exposure. The more people are familiar with your name, the more you will be viewed as the expert.

•    Teleseminars
Just by promoting a teleseminar, you indicate that you are an expert with valuable information that people need. There is also something about having a timeframe and deadline that increases the perceived value of teleseminars in people’s minds. The need to sign up for something you’re doing creates a sense of urgency in people, and they don’t want to miss it. Teleseminars are great for both establishing your expertise and building your list.

•    Social Media
MySpace, Facebook and Twitter are great ways to build a following. As your following increases, so does your image as the expert. And simultaneously, you will also put things in place that will drive more people to your website, and build your list.

By following these tips, you will establish yourself as an expert and make your business so attractive that clients will seek you out. The impact on your list and on your business will be continual growth and success.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

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In your quest for a million dollars, would you rather get:

A) get $10 from 100,000 clients,

B) $100,000 from 10 clients, or

C) $1,000,000 from 1 client?

If you’ve chosen option C, one single transaction, congratulations for having great business sense. But for the sake of practicality, let’s use the first two choices for a model of quantity versus quality.

You know that no single person can provide a service that’s perfect for every potential customer. To further that sentiment, I’d like to suggest that no person can serve 100,000 customers as well as they can serve 10 customers.

It’s simple math that results in the same $1,000,000 answer for both options A and B, but you, the business owner, benefit most from choice B.

It’s no secret that valuable time is squandered when you have to exhaust yourself chasing a large number of clients. Wouldn’t it be magnificent to be able to sit, give your attention to a few clients, and make the same, or more, money?

Consider the chain of benefits: More focus on individual clients leads to better results for those few clients; those clients will offer better testimonials; and those satisfaction ratings will attract more high paying, high quality clients. This a circular effect of good business.

Of course, your next question is, “How?”

Scoring those lucrative client relationships starts where all good business does – in the early planning stages, even before lead generation.

Think big before you attract clients. You can’t skip this step, because if you do, you’ll end up attracting small-fry clients, and when you present them with the top-quality, top-priced program, you’ll fall flat.

Here’s an example to explain: you’re selling a top-notch software program targeted at high-end, complicated tax processing. If you market to general accountants, you might be netting prospects that do anything from A-B-C accounting services to intricate, full time gigs with top corporations. There’s no doubt that you’ll strike out with the majority of your audience. Accountants that make their living on Joe Smith’s bread-and-butter will have no interest in a high-end product like yours. Instead, back up and find a creative way to market to only those accountants serving the best-of-the-best, super-corporations. They will be willing to pay what you’re asking. They’ve been around for long enough to see the value in it, and are successful enough to be able to pay for it.

When asking for the big bucks, keep these things in mind:

• Before you bring people to your website, before you send out your newsletter, consider the caliber of your product or service, and match it to the caliber of client that would be most likely to spend the kind of money you’re asking for. Do the research required to find these people, rather than spending time generating dead-end leads.

• Consider your prospects’ mindsets. Do they have cheeseburger budgets and milkshake level businesses? Or do they have filet mignon budgets and crème-brulee-level companies? Which would you rather have? Know that fast food customers won’t have the money, or the taste, for expensive steaks.

• Don’t make quality an afterthought, or you’ll have attracted prospects in vain. Aim high, and your prospects won’t bat an eye at your price revelations.

Don’t assume that high paying clients are high maintenance. Often, they’re more understanding and less demanding. They have the experience that it takes to understand the ins and outs of the business world. They understand your challenges, and are more likely to allow you the freedom to run with your expertise.

Low-paying clients are often new to the business world, and may either indirectly (or directly) look to you for advice beyond the scope of your work, or spend too much time highlighting insignificant details.

Don’t be intimidated by the lucrative account. Be drawn to it. Recognize it for the gold mine that it is – and for the quality that it can create for your business.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

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Picture it:  an administrative assistant, who is responsible for sorting the postal mail, brings the daily delivery to her desk for opening and distribution.  As she shuffles through the pile of promotional mailings, invoices, payments, and correspondence from customers (she can recognize most types of mail by the envelopes that they’re in), she comes upon something peculiar.

It’s not flat; there’s no way that it could have traveled seamlessly through a postage meter.  It contains more than paper.  It’s got depth!  She tries to determine what’s inside by squeezing the envelope in the area of the biggest bulge.  With that, she hears the unmistakable sound of a duck, “Quack!”  What in the world?…

Of course, the office employee opens the lumpy envelope first.  In it, she finds a cute-as-a-button rubber duck that quacks every time she squeezes him.  The letter that accompanies the duck is from an insurance company that is conducting a promotion for new customers.  The little quacking duck is a perfect likeness of the insurance company’s mascot.

The woman gives the duck a prominent place on her desk.  He makes her smile.  She makes him quack when coworkers walk past, making them smile.  When she knocks him over with a paperweight or telephone receiver, she sees the name and phone number of the insurance company on his bottom.  And most importantly (for the insurance company), she remembers their business name every time she glances at the duck, prompting her to not only recommend the insurance company to her boss, but to her company’s own clients.

The power of lumpy mail is two-fold:

• First, lumpy mail begs to be opened.  Can you imagine yourself throwing away a piece of lumpy mail?  Surely, you’d be wondering what was in there, and might even resort to fishing it back out of the trash to satisfy your curiosity.

• Secondly, the item in the envelope that’s responsible for its lumpiness will stay with your target for as long as they choose, effectively giving your company’s name a front seat in that target’s mind.

Many times, business owners focus on the letter that’s enclosed in their direct mail envelopes; when, in fact, their focus would be better placed on actually getting that envelope opened.  And it doesn’t matter who opens it…even if a gatekeeper at a large corporation is intrigued enough to set to it with a letter opener, your correspondence has a greater chance of completing its voyage to the decision maker’s desk.

Emails cost nothing to send.  But with direct mail, you’re paying for paper, envelopes, ink, and postage.  Unless people are opening those direct mailings, your spending is in vain.  Even with a conservative mailing list, you can spend hundreds, or thousands, of dollars in the blink of an eye.

Because you’re investing so much more in direct mail, high response rates are more than desirable.  Direct mail experts site 1 or 2 percent response rates to direct mailings as satisfactory, even impressive.  But if you want extraordinary response rates to your direct mailings, a lumpy mail endeavor could result in response rates as high as 25 percent.  That means that, even if your budget is so tight that you can only afford to send out 10 pieces of lumpy mail, you can expect a response from 2 or 3 of your recipients.

So lump it up!  Mix up the mail bag.  Make mail interesting again.  Maybe you haven’t the budget for big bulk mailing…but there’s nothing stopping an honest shot at some lucrative lumpiness.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

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Everything that you do for your business, everywhere you go, you should always be thinking about getting people onto your mailing list. Building that list is so important to the success of your business.

But, you can’t stop with simply adding people onto your mailing list; you’ve got to take it a step further and get them to actually buy from you. A thousand people on your mailing list is certainly promising business potential, but you need to focus hard on how to convert some of them into paying business.

While you don’t try to sell to anyone and everyone, you do want to try your best to sell to those people on your mailing list. Naturally, they’re your best chance for a sale because they’ve expressed an interest in what you’re offering.

You’ve heard the expression, you can lead a horse to water, but you can’t make it drink? In a sense, you have to look at the prospects on your list in the same way. You’ve led them toward your business, and while you can’t make them buy, you can make them very thirsty for what you’re offering.

In order to do this, one of the things that you need to think about – even before you start building your list – is what your sales process is going to be.

Once people have joined your mailing list, what will you put in front of them that invites them to get their credit card out?

That first offer should make it easy for them to say yes by having a low financial cost and a low emotional cost.

If you set the bar too high, if the only way people can spend with you is by shelling out a lot of money or committing to a long-term program, you are making it harder for them to say yes. It’s just too big a jump.

Think of your business as a ship and your prospects are on the dock. You wouldn’t expect them to jump onboard straight from the dock – you’d at least put out a gangplank to help them come aboard.

Before asking them to take a huge leap, make a big change, a big investment and a big commitment, give them the opportunity to know and trust you first. Extend the type of offer that will make your prospects feel less vulnerable. An initial low payment offering is fine – just make sure to present something they can buy.

Keep this in mind, as well: The best time to have someone buy is immediately after they’ve signed up for your free offering, whatever that may be. When they sign up for it, they automatically join your list.
The instant that happens, put an offer in front of them. That will separate the people who are serious – the ones who are willing to invest – from the browsers.

The prospects who are willing to invest are proving themselves to you, and should get better and more offers from you.  Don’t spend too much time on the browsers until they indicate that they’re serious.

So think about a low-cost, low commitment initial offering, and then present it to people right after they join your list. That’s the time when most of them are ready to buy.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

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I’d like to share with you a quote that has both inspired and delighted me, by author of ‘Think and Grow Rich’ Napoleon Hill: “When Riches begin to come they come so quickly and in such great abundance that one wonders where they have been hiding during all those lean years….”

You see, recently several of my clients have been having BIG BREAKTHROUGHS in their businesses:

• Katharine went from zero to $100,000 in just 4 months….

• Moira made $30,000 in just 8 days…

• Melina made more in the last quarter than she did in the WHOLE of the previous year…

• Hazel has QUADRUPLED her prices and is attracting the high quality, committed clients that she wants…

• Wendy has gone from charging $40 an hour to offering $10,000 clients…

I could go on, but you get the picture!

So what do all of these women have in common? Aside from that fact that they are ALL my favourite clients They’ve ALL been using this same strategy to experience these BIG income leaps.

Want to know what it is?

Then JOIN ME on this special webinar ‘How to Have BIG Income Leaps in Your Business – Without Working Longer Or Harder’ that’s happening Wednesday 9th June at 1pm UK time.

Register here http://www.clientmagnets.com/bigincomeleaps/

On this webinar, I will share with you:

• The critical MINDSET shift you must make to experience BIG income leaps in YOUR business

• The ‘invisible wall’ that blocks big income LEAPS – and how to bring it crashing down!

• The simple strategy that can help you QUADRUPLE your revenues this year – yes, really!
• A specific action plan for generating YOUR BIG income LEAP

Spaces on this webinar are LIMITED. So reserve your spot right now by going to http://www.clientmagnets.com/bigincomeleap/

I look forward to helping you discover how to have YOUR Big Income Leap!

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What’s the worst that can happen?

This is a question that I encourage you to ask yourself. Too often, we don’t allow ourselves to do something because we’re worried about the sky falling in. When you feel that way, consider the worst case scenario.

For instance, perhaps you are uncomfortable making cold calls, but that is your primary way of generating business. As terrified as you may be to pick up the phone, think about the worst possible thing that could happen.

The prospect might shout at you or hang up on you. While that’s not pleasant, it certainly isn’t the end of the world. Because after that, it’s then over. The person isn’t going to start a Twitter campaign telling the world that you called him and he didn’t want to buy from you. Nothing else will happen.

Considering the worst case scenario will help you to learn how to take risks in your business. It will toughen you against the possibility of any little thing going wrong, and will give you the confidence to move forward in spite of that possibility.

The thought of losing money holds a lot of people back from taking risks or making changes. They are afraid their investment won’t pan out and they’ll look foolish for having lost money.

One thing I have personally learnt from considering the worst that could happen is that it’s impossible to lose money. If something doesn’t turn out the way you thought it would, don’t consider it as lost money. You just didn’t get the expected return on your investment, but you didn’t lose.

When this happens, view it as an educational experience. For example, a few months ago we had a mistake happen in my business that cost $20,000. While, yes, that is a lot of money, it was also a $20,000 education for me and the team members involved. That mistake will not be made again. We didn’t lose money; we learned a valuable lesson.

In fact, we couldn’t have bought that particular education. There isn’t a $20,000 seminar that could teach us what we really learned through that one mistake. We didn’t just learn it in theory; we learned it in the muscle, where it will always stay.

When you are considering making an investment or a change of some sort in your business, don’t set yourself up for disappointment. Face the worst case scenario head on. Once you realize what might go wrong, you can handle it. And, if it does, view it as a learning experience, not as a loss.

You will find yourself moving into areas of growth that you never thought possible.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

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The process of justifying your price has two components: giving your prospects a reason to pay your price, and overcoming their objections to your price. If your price is in the high end range, I recommend offering  payment plans -  break up the payment into monthly payments or another payment installment plan. This enables you to overcome client objections about price, and increase your conversion by capturing more of your prospects.

When you’re offering a high-end product, some of you prospects may have a mental barrier to your price point based on their income, their cash-on-hand, or a variety of other factors that are beyond your control or your ability to predict. In many cases, this mental barrier can be overcome if you use monthly payments to justify your price. For example, if you’re offering a $1,000 workshop, someone looking at your materials might think $1,000 is more money than they have at the moment, or more money than they can afford to pay for a workshop.

On the other hand, if you offer them four easy payments of $250, that mental barrier of seeing the $1,000 number goes way down. It’s the same paying $1,000, but people don’t tend to think of it as $1,000 – they think of it as $250. This simple technique can go a long way toward overcoming the initial mental barrier about a price, and reducing your barrier of entry for potential clients, thus increasing your conversion rate.

In addition to using payment plans to overcome the mental barrier that prospects might have to buying your product, you can also use payment plans to increase registrations at your next event.   Use your payment plan options to encourage early registration. For example, if your event costs $600, you could give people the option of paying four easy payments of $150, or three payments of $200 or two payments of $300 getting closer to the event. While this all ultimately adds up to $600, many people, when given the option of paying $150 or $300, will choose to pay $150. This means you can get people registered earlier, as well as getting income from your registrations earlier, which can help you pay many of your event fees and costs before the event itself.

Recently one of my clients posted a query on my Mastermind Forum about payment plans.   They were concerned that a lot of people may register but fail to make all the payments. In my experience, very few people register, make one or two payments and then drop out. It’s very rare for this to happen.    Most people who register and make a payment,  stick with the plan and pay it all, or contact you to work out any difficulties. Using a payment plan isn’t administratively a lot more difficult than taking one payment up-front.

When you’re pricing your product or event, consider offering your prospects a payment plan. A payment plan can go a long way toward overcoming the mental barrier against your price, and can help you increase your conversion rate and get more people registered for your event!

Bernadette Doyle is a marketing specialist who helps entrepreneurs become client magnets and attract a steady stream of their ideal clients. She publishes a free, weekly newsletter for trainers, speakers, coaches, consultants, complementary therapists and solo professionals. If you’d like to receive invaluable tips and advice on how to attract clients with ease, register at http://www.clientmagnets.com

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IMAGINE THIS: You need to transfer water from one location to another. So, you set about filling a bucket with water from the hose…but straight away, you notice that the bucket isn’t holding water. A series of holes are allowing the water to quickly drain out.

Now you have two choices: you can continue on with the Swiss-cheese bucket, running as quickly as you can to get from point A to point B, while retaining as much water as possible; or you can take the time to plug each hole, one at a time, until you have an implement that saves you trips, time, and wet feet.

Your business is that bucket. If you pour money into finding the one big thing that will draw in a stampede of people, you will waste much of your investment.

But, if you take the time to give attention to each detail of your business, find flaws, and plug those flaws (one at a time), you will arrive at an effective system for making product sales and booking reservations for your next live event.

Maybe you’re carrying out many of the necessary points, but they need to be tweaked for effectiveness. Or, maybe there are areas that you haven’t even thought about. No matter your booking saboteurs, here’s a list of strategies for plugging your bucket’s biggest holes:

• Follow up: Following up with every website visitor (specific to their buying or non-buying activity) can be indispensable in establishing connections that result in future bookings.

• Ask for feedback: When you know why someone didn’t book a seat for your workshop or buy your product, you can apply that information to future marketing efforts. People aren’t going to offer feedback unless they’re prompted to do so.

• Make yourself available by phone: Use an open phone line to quell fears, answer questions, and to make yourself available to the portion of the public that doesn’t feel comfortable booking or purchasing online.

• Simplify your sales page: Everyone that considers opting in (via the web) isn’t going to have a PhD. Make it easy to sign up, and keep the language simple enough for a 10-year-old to understand.

• Use a stick strategy: When taking reservations for seminars that are weeks or months into the future, stay in regular contact with your customers, to avoid buyer’s remorse (which may result in cancellations).

Those are the biggest plugs for buckets leaks, but here are some smaller, yet still important, remedies for common leaks:

• Establish a database: If you operate on the assumption that you simply need to put the information out there, and people will buy, you will lose bookings and sales. Know who you’ve marketed to, and use that information to implement the five major bucket leak fixes.

• Use a case study: Your first successful event or launch might be the hardest to accomplish, but once you do it, be sure to showcase it. Use it as example of what your future clients and attendees will experience.

• Plug holes before working on visuals: Too often, business owners spend money on having logos designed, images uploaded, and catchy headlines written – all before they have a solid marketing plan in place. It’s always more cost effective (and generally effective) to find a plan that works, and then wrap your public image around that.

• Make special offers that are specific: Discounts offered to the general public don’t make anyone feel special, but when you offer free items, or discounts, to an exclusive group, they’ll feel like parts of the club (and more inclined to be parts of your workshop).

Often, entrepreneurs are so busy with attraction methods, that they forget how to treat prospects once they’ve attracted them. Work on your bucket list. Tackle one hole at a time, repair it, and then move on to the next. Before you know what happened, you’ll be carrying bucket loads of clients and bucket loads of money!

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Event registration can be a nerve-wracking process. Registration is typically a cyclical period of peaks and valleys that can be both inspiring and depressing. With the right mindset and some insider techniques, you can safely navigate the event registration cycle and reach your target number of attendees.

Approach Registration with a Positive Mindset
Event registration is a cause for apprehension in both experienced event planners and newcomers to the event world. No matter how many times you host an event, there’s always a question of how well-received the event will be, and whether you’ll get enough attendees. Over time, you learn the normal cycle of event registration, and the peaks and valleys in registration matter less. But the key to dealing with the event registration process in a rational way is to approach your event with a positive mindset, and the confidence that you can successfully market your event.

Dealing with “the Dip”
There comes a point during every event registration cycle where there’s a dip in registration, and numbers aren’t where you want them to be yet. It’s normal at this point for doubts to creep in. Event organizers may wonder if they’ll get the numbers they want for registration, or whether the event itself is worthwhile. The key to successfully navigating “the Dip” is to maintain a positive mindset, and recommit to marketing the event.

When the dip happens, get creative with your marketing. Send out another touch. Try using a different marketing avenue to reach potential clients you haven’t touched recently. Recommit to marketing your event, and the dreaded “Dip” will sort itself out. And remember – this is a normal part of the event registration cycle.

Consider a Preview Tele-seminar or Event Materials
If registration isn’t quite where you want it to be, consider a creative way of reconnecting with your audience and convincing them to register. One thing you can try is a preview tele-seminar. During a tele-seminar, you can talk about things you’ll cover during the seminar, or invite people who have attended a previous seminar to come on and speak about their experience. A preview tele-seminar can generate the buzz you need to overcome a lull in registration.

Alternately, or as a companion to a tele-seminar, you can review the materials you’re including with your event. If you’re planning a low-budget event but you’re giving away a lot of manuals and handouts, it can actually suppress ticket sales. Conversely, if you’re planning a high-budget or multi-day event, you’ll want to provide a thick, chunky manual so people feel like they’re getting a value in what’s being delivered. Consider adding or subtracting event materials to boost registration.

The keys to successfully navigating through the event registration cycle are to maintain a positive attitude and get creative with marketing. Don’t let a dip in registration discourage you; instead, re-commit to marketing your event in creative new ways. By adding new touches, you can boost registration and reach potential attendees you might not have encountered previously. Most importantly, keep telling yourself that you can throw a successful event, and you will throw a successful event!

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

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