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	<title>Client Magnets Official Blog &#187; Telephone Sales Skills</title>
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	<link>http://clientmagnetsblog.com</link>
	<description>Showing How to Get More Leads, More Clients, and More Sales</description>
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		<title>Using your Phone to “Tap” into Massive Cash Potential</title>
		<link>http://clientmagnetsblog.com/using-your-phone-to-%e2%80%9ctap%e2%80%9d-into-massive-cash-potential.php</link>
		<comments>http://clientmagnetsblog.com/using-your-phone-to-%e2%80%9ctap%e2%80%9d-into-massive-cash-potential.php#comments</comments>
		<pubDate>Thu, 29 Apr 2010 02:00:26 +0000</pubDate>
		<dc:creator>Bernadette</dc:creator>
				<category><![CDATA[Business & Money]]></category>
		<category><![CDATA[Business Networking]]></category>
		<category><![CDATA[Business Plans]]></category>
		<category><![CDATA[Business Success]]></category>
		<category><![CDATA[Cash Flow]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Money Making Ideas]]></category>
		<category><![CDATA[Motivation]]></category>
		<category><![CDATA[Sales Motivation]]></category>
		<category><![CDATA[Small Business Ideas]]></category>
		<category><![CDATA[Telephone Sales Skills]]></category>
		<category><![CDATA[Teleseminars]]></category>
		<category><![CDATA[product launch]]></category>
		<category><![CDATA[Market share]]></category>
		<category><![CDATA[Marketing Strategies]]></category>
		<category><![CDATA[Personal Productivity]]></category>
		<category><![CDATA[sales strategies]]></category>
		<category><![CDATA[Success Secrets]]></category>
		<category><![CDATA[targeted marketing]]></category>
		<category><![CDATA[teleseminar]]></category>

		<guid isPermaLink="false">http://clientmagnetsblog.com/?p=1544</guid>
		<description><![CDATA[You’re gathering a database of prospects and marketing to those who have shown an interest in what you’re selling… you’re sending out direct mailings and e-mails, and you’re promoting your next event… you’re taking calls, you’re booking seats, and you’re realizing profits that are just short what you’ve dreamt of.
STOP. Every method listed above is [...]]]></description>
			<content:encoded><![CDATA[<p>You’re gathering a database of prospects and marketing to those who have shown an interest in what you’re selling… you’re sending out direct mailings and e-mails, and you’re promoting your next event… you’re taking calls, you’re booking seats, and you’re realizing profits that are just short what you’ve dreamt of.</p>
<p><strong>STOP.</strong> Every method listed above is a piece of the money-making puzzle, but there’s at least one element listed there that can be expanded to include an explosion of profits – profits of a caliber that you may have not considered possible.</p>
<p>That element is the “call.”  If you’re talking to one person on the phone, answering his questions and moving closer to a single booking, imagine the potential it could have if you were speaking to 50, 100, or even 150 people at once.  And furthermore, imagine if you were charging money for each of those people to participate in that call.</p>
<p>Hadn’t considered the teleseminar until now?   Here are a few points that demonstrate the profit-making ability of these super-calls.  You can:</p>
<p><strong>• Charge a participation fee: </strong> When every person that’s participating in a teleseminar (or simply listening to you speak), has paid a fee (e.g. $50), you make a significant profit.  Just think, a mere 10 participants equals a cash realization of $500.  If you can book 150 participants, that a whopping $7,500 for 1 or 2 hours of your time!  $50 is a small investment for each individual caller, but equates to an astounding profit realization for you.</p>
<p><strong>• Charge for transcripts. </strong> You can make participation in your teleseminar free, but then sell written documentations of the content after it’s over.  For this method, you must ensure that your content is so fascinating (and packed with indispensable information), that a generous portion of the audience can’t resist owning their own copies for future reference.</p>
<p><strong>• Charge for recordings. </strong> Much like the selling of transcripts, you can sell recordings of your teleseminar.  Remember to make your seminar worthy of a second listen.</p>
<p><strong>• Charge for transcripts or recordings in packages. </strong> Maybe a caller has dialed into her first teleseminar, and is so fascinated that she wants more information from past teleseminars.  Or, maybe your call times aren’t ideal for a few of your patrons.  In cases such as these, you can wrap up packages of transcripts and/or recordings and sell them to bring in profits.</p>
<p><strong>• Recycle teleseminar information.</strong> Use your teleseminars to compile the information necessary for writing a book, an e-book, newsletters, or articles.  Again, you can realize profits above and beyond that initial call.</p>
<p>There are plenty of reasons to get excited about the teleseminar – including:</p>
<p>• the contagious energy that comes with speaking to a large audience<br />
• the ability to take questions that simultaneously satisfy hoards of people<br />
• the platform to spread the word about upcoming events<br />
• and the chance to get the feedback that’s indispensable to your marketing plan</p>
<p>But possibly the biggest motivator?  The enormous cash-making potential of the teleseminar.</p>
<p>Utilize these tips and come up with your own ways of making teleseminars profitable for your business.  The goal is to do the work once, and to then develop ways to use that information again and again – and to generate profit with each turn.</p>
<p><strong>Bernadette Doyle is a marketing specialist who helps entrepreneurs become client magnets and attract a steady stream of their ideal clients. She publishes a free, weekly newsletter for trainers, speakers, coaches, consultants, complementary therapists and solo professionals. If you&#8217;d like to receive invaluable tips and advice on how to attract clients with ease, register at <a href="http://www.clientmagnets.com" target="_blank">http://www.clientmagnets.com</a></strong></p>
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		</item>
		<item>
		<title>Close More Sales Over The Phone</title>
		<link>http://clientmagnetsblog.com/close-more-sales-over-the-phone.php</link>
		<comments>http://clientmagnetsblog.com/close-more-sales-over-the-phone.php#comments</comments>
		<pubDate>Mon, 12 Apr 2010 02:00:21 +0000</pubDate>
		<dc:creator>Bernadette</dc:creator>
				<category><![CDATA[Business Success]]></category>
		<category><![CDATA[Closing The Sale]]></category>
		<category><![CDATA[Customer Retention]]></category>
		<category><![CDATA[Direct Marketing]]></category>
		<category><![CDATA[How To Make Money]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Sales Motivation]]></category>
		<category><![CDATA[Strategies To Keep Good Customers]]></category>
		<category><![CDATA[Telephone Sales Skills]]></category>
		<category><![CDATA[attracting clients]]></category>
		<category><![CDATA[buyer behavior]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Personal Productivity]]></category>
		<category><![CDATA[sales strategies]]></category>
		<category><![CDATA[sales strategy]]></category>
		<category><![CDATA[Selling]]></category>
		<category><![CDATA[Success Secrets]]></category>

		<guid isPermaLink="false">http://clientmagnetsblog.com/?p=1462</guid>
		<description><![CDATA[Remember the telephone conversation?  In this, the cyber age, the telephone conversation has become, for most, an antiquated form of communication.  However, that doesn’t mean that it holds no value.  To the contrary, its value is so great that often the ring of the telephone could be mistaken for the cha-ching of a cash register.
If [...]]]></description>
			<content:encoded><![CDATA[<p>Remember the telephone conversation?  In this, the cyber age, the telephone conversation has become, for most, an antiquated form of communication.  However, that doesn’t mean that it holds no value.  To the contrary, its value is so great that often the ring of the telephone could be mistaken for the cha-ching of a cash register.</p>
<p>If someone takes the time to call you on the phone, they’re at least somewhat interested in what you’re selling; they want you to convince them that their positive opinions about your product are correct; and they want you to dispel their fears.</p>
<p>People call on the phone for one of two reasons.  Either they want you to convince them to buy, or they want to cross-examine you to satisfy their own curiosities.</p>
<p>Either way, when you answer the call, it’s up to you to take gentle control with questions that will work to convert:</p>
<p>• If someone calls and indicates that they are somewhat interested in your product, try to refrain from spewing a rehearsed list of features and benefits.  They can find the facts on your website, or in your brochure.  They are calling because they want to be nudged in the direction of purchasing (whether they know it yet or not).</p>
<p>• The person asking questions is generally the party who holds the most control.  If your caller starts with a question, politely indicate that you will gladly answer that question if they will allow you to check some things with them first.  This is called a “staller” or a “framer.”  This puts the “ball in your court” and you can ask them the questions that will direct the conversation in a conversion direction.  You will rarely experience success if you spend the phone call answering questions that are being continuously fired at you.</p>
<p>• Ask, “What was it that attracted you to the program?”  Listen carefully and make note of these early “likes.”  Answers to this question will reinforce the caller’s belief in your product, and will give you valuable feedback for future marketing efforts.  Be sure to reference these points again later, reinforcing that your caller’s instincts as correct.</p>
<p>• Ask the caller what kept them from booking directly from the internet.  The answer will give you the opportunity to dispel fears and calm misgivings about your product.  You can also use this information to adjust your marketing approach for the future.</p>
<p>• Begin questioning about what the prospect found appealing, then move to questioning about misgivings, and end with reinforcing the positive.</p>
<p>• Remember to only convince prospects that your product is a perfect fit for their problem if it truly is.  Selling under false pretenses is not only sleazy, but it won’t work to build, or forward, your good reputation.  It doesn’t matter how great your product can be for the right person, the wrong person will never give it 5 stars, a thumbs-up, or a good review.</p>
<p>• Make a list of questions that you would commonly use during telephone conversations.  This will eliminate stumbling, awkward silences, and nervousness when dealing with callers.</p>
<p>As we move further into the information age, fewer and fewer sales are booked over the telephone.  Nevertheless, when a phone call does ring in, it’s better news than ever.  People are only picking up the phone as a last resort for being convinced.</p>
<p>When handled correctly, telephone calls can significantly impact your conversion rates…for the better.  People ask for information, and give information, because they want to hear that they’re right about their likes, and that they have nothing to fear from their misgivings.</p>
<p>Open up that phone line.  Take control of the questioning.  Gently convince, dispel, and reinforce.  Use the call to turn that prospect into what they’re secretly hoping to be – a client.</p>
<p><strong>Bernadette Doyle is a marketing specialist who helps entrepreneurs become client magnets and attract a steady stream of their ideal clients. She publishes a free, weekly newsletter for trainers, speakers, coaches, consultants, complementary therapists and solo professionals. If you&#8217;d like to receive invaluable tips and advice on how to attract clients with ease, register at <a href="http://www.clientmagnets.com" target="_blank">http://www.clientmagnets.com</a></strong></p>
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		</item>
		<item>
		<title>Ten Steps to Improve Your Conversion Rate</title>
		<link>http://clientmagnetsblog.com/ten-steps-to-improve-your-conversion-rate.php</link>
		<comments>http://clientmagnetsblog.com/ten-steps-to-improve-your-conversion-rate.php#comments</comments>
		<pubDate>Tue, 15 Dec 2009 08:00:39 +0000</pubDate>
		<dc:creator>Bernadette</dc:creator>
				<category><![CDATA[Business Success]]></category>
		<category><![CDATA[Direct Mail]]></category>
		<category><![CDATA[Direct Marketing]]></category>
		<category><![CDATA[Email Marketing]]></category>
		<category><![CDATA[How To Make Money]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Money Making Ideas]]></category>
		<category><![CDATA[Online Marketing]]></category>
		<category><![CDATA[Personal Productivity]]></category>
		<category><![CDATA[Success Secrets]]></category>
		<category><![CDATA[Telephone Sales Skills]]></category>
		<category><![CDATA[attracting clients]]></category>
		<category><![CDATA[chasing clients]]></category>
		<category><![CDATA[Law Of Attraction]]></category>
		<category><![CDATA[Marketing Strategies]]></category>
		<category><![CDATA[sales strategies]]></category>
		<category><![CDATA[Selling]]></category>
		<category><![CDATA[targeted marketing]]></category>
		<category><![CDATA[targeting clients]]></category>

		<guid isPermaLink="false">http://clientmagnetsblog.com/?p=936</guid>
		<description><![CDATA[Do a lot of people express interest in your business? Do you have plenty of leads? A good list of prospects?
If you’ve got all of that and you’re still not getting enough real business, enough paying clients, you need to focus more on your conversion process.
A prospective client is not going to magically convert into [...]]]></description>
			<content:encoded><![CDATA[<p>Do a lot of people express interest in your business? Do you have plenty of leads? A good list of prospects?</p>
<p>If you’ve got all of that and you’re still not getting enough real business, enough paying clients, you need to focus more on your conversion process.</p>
<p>A prospective client is not going to magically convert into a paying client without your doing something to make that happen. There are actually quite a few things you need to be doing to help with that transformation.</p>
<p><strong>Be more upfront about asking people for their business. </strong>Ask more people to give you money. Not a loan, not begging. Ask more people to spend money with you, whether directly in a conversation, through an email promotion, or by sending traffic to a page on your website where you’re selling something. If you’re only asking five or ten people a day for money, you can’t be surprised that you’re not getting the paying business that you want.</p>
<p><strong>Maneuver yourself into a position where you’re seen as an expert;</strong> where people know about you, and your reputation precedes you. As a result, you will get people automatically seeking you out as an expert.<strong><br />
</strong></p>
<p><strong>Have more conversations with more people. </strong>The simplest way to move someone from being an interested prospect to a paying playing client is to talk to them, either face-to-face or over the phone. Make time for those one-to-one conversations, especially in the beginning. It is in these one-to-one interactions that you can surface every type of objection, engage with clients and continue working with them.</p>
<p><strong>Be willing to do whatever it takes to get your prospect to see the value. </strong>If you truly believe in the value of your service or your product, if you think it’s the best thing ever and that more people should be using it, what are you willing to do to help them use it?</p>
<p><strong>Listen to what your prospect is saying.</strong> Before you go into your pitch, determine their current situation, their needs and their desired end result. Only then can you offer a solution that is of value to them. Once they know your value, they’ll be willing to pay for it.</p>
<p><strong>Don’t let obstacles or excuses stand in your way.</strong> If the website isn’t ready or something else still needs to be done, you can still focus on talking with prospects and converting them to clients.  Do what you can, with what you’ve got, from where you are.</p>
<p><strong>Have a strong follow-up system in place.</strong> Know what your process for following up with prospects is.</p>
<p><strong>Vary the media you use in your follow-up process.</strong> Use combinations of email, phone calls, cards and text messaging to keep contact with clients fresh.</p>
<p><strong>Add one more step to your follow-up process. </strong>If you’ve tried every medium to follow-up with a prospect, try one more thing, one more time, before you give up. Don’t think you’re being a pest, either. Most qualified, serious prospects won’t feel that way about you if you follow up the right way.</p>
<p><strong>Think of your webpage or print sales material as your personal 24/7 salesperson. </strong>Make sure all the information is in place to help prospects make the decision to do business with you.</p>
<p><strong>Bernadette Doyle is a small business marketing expert. Get more tips and advice at <a href="http://www.clientmagnets.com">http://www.clientmagnets.com</a></strong></p>
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