Social media is a place where you can really get into the mind of your buyer.  You can dialogue with your clients and listen to what they are saying -  not only to you, but to each other.  It’s the perfect place for you to find out what your clients REALLY want.    And when you discover that, you can go to it – providing it to them!

Here’s my four step formula for using social media to “get into the mind” of your prospect…

1.  Identify “Hot Topics”
By listening and engaging in social media conversations, you will quickly identify the “hot topics”.

The key here is to listen and learn. What are your prospects asking? What do they need help with?
What topics are the most popular?

2.  Respond to Demand
Once you have the “hot topics” in mind, it’s time to showcase how you can help your prospects.  Use these hot topics to create the content for your blog and social media updates.   Give your prospects the answers they’re looking for.   Position yourself as someone who is in-the-know, who understands popular concerns. Demonstrate your expertise in a way that inspires people to use your business or services.   Give your prospects what they want, when they want it!

3.  Create a “BUZZ”
Social media gives you a ready-made channel to generate buzz about your new content and offerings.  With platforms like Twitter, you can use “hashtags” to incite and track conversations about specific subjects and groups.  There are also search tools available that will enable you to easily track what people are saying about you, your “hot topics” and your content and offerings.

4.  Track and Evaluate Market Response
Facebook, Twitter, Digg and other social media networks are ready-made tools to help you in the quest to get inside the mind of your buyers. By tuning into the various social media platforms you make it easy to evaluate the response to your new product, content and business presence.  You can use the information to review the effectiveness of your offerings and continue to craft better-tailored content in the future.  It’s also a way to determine what formats and delivery methods work best to reach your prospects and clients.

I encourage you TODAY to start “tuning in” to what your customers REALLY want!  If you listen to their conversations through the various social media platforms, they’ll tell you.  You can then use that information to give them what they want – and then everyone wins!

Recent studies show that 79% of all major media find their resources and story ideas from blogs and the Internet. So, yes, the major media really will call you… but only if your web presence has instant credibility and the ability to stand out from the crowded pack.

On this call Bernadette is joined by Suzanne Falter-Barns. You’ll learn how to attract calls from some of the biggest media available today, as well as major publisher book deals.

Join us for this call!!

MARKETING* MASTERMIND Call

Tuesday, 31st August, 2010, 8:00pm UK Time (3pm EASTERN, 12 noon PACIFIC)

TOPIC:  *How To Set Up Your Business So the Media Contacts YOU*

This call is FREE for my hundreds of Marketing Mastermind and Stepping UP! members. They also get the CD and transcript of this call at no extra charge, plus a tonne of other member benefits – such as access to our online members forum.

Not a member?  Then join the Marketing Mastermind Group today so you can take advantage of this call and all the other member goodies each and every month.

I look forward to “meeting” you on our call.

Best Wishes

Bernadette Doyle
www.clientmagnets.com

PS – Even if you can’t make the call, all Mastermind members receive a FREE CD of the call as well as a digital version of the audio and transcript! Take advantage now.

Attendees’ Mindsets Upon Entering an Event
When attendees come to a course or event, they typically enter the event feeling a bit vulnerable or defensive. Your attendees may be worried that they’re going to be put on the spot, embarrassed, or humiliated. They worry that they may lack knowledge on a particular subject, and that lack of knowledge is going to be revealed. In business courses, attendees may be sent by managers and have even less confidence in their knowledge or attending an event. In other words, most attendees are a bundle of nerves at the beginning of an event. In a one-day course, you must overcome this initial discomfort quickly so that you can give attendees something valuable they can take away from the event.

Pre-Event Mingling
One way in which you can begin building the rapport and breaking through people’s insecurities is provide them with an opportunity to mingle prior to the starting of the event. Have coffee or snacks set up outside of the room prior to the session, and provide a comfortable area for people to sit and mingle. A breakout room where people can chat and interact with one another is a great criteria to include when you’re selecting a venue. This gives people an opportunity to overcome a little reticence before entering the event, and they’ll be more comfortable upon entering the room.

Bring an Assistant
At the beginning of an event, you’re focused on a thousand details. You’ve got to register all of your attendees. Your attendees may have questions, or needs that must be addressed. You may find that your attendees are too hot or too cold, and the temperature needs to be adjusted. What happens if the coffee isn’t ready, or if you run into a problem with registration or setting up the room? At the beginning of an event, you want to be focusing on the event; not the minutiae.

If possible, bring an assistant to help you manage these details. The assistant can help with registration, make sure everybody has their badges, check with the hotel about coffee, deal with temperature, and generally answer questions. A good assistant can also introduce attendees to one another and get them chatting; raising their comfort level and dispelling their initial fears. This frees you up to chat with attendees prior to the beginning of the event, or simply focus on the event itself.

The Secret to a Successful One-Day Event
The secret to a successful one-day event is to overcome attendees’ initial discomfort fast and build a rapport. This is easiest if you bring a good assistant who can help you field questions and concerns, and facilitate conversation among attendees. The right assistant can make your life a lot easier!

Bernadette Doyle created Client Magnets Ltd to help self-employed people solve one of their biggest business problems: attract a steady stream of clients. If you’d like to receive invaluable tips and advice on how to attract clients with ease, register at http://www.clientmagnets.com

There’s a good chance that you’ve already felt the downtrodden lows and the exuberant highs that come with being a business owner – but have you polished your ability to pick yourself up, dust yourself off, and push forward after you stumble?  It’s the key to your business success.

I want to share the story of Ken, as a way to illustrate my point:

Ken is highly enthusiastic about his new business.  He’s dreamt of this since he was a boy, and he’s anxious to make his first significant paycheck, doing what he loves.

He rushes into a dynamic marketing campaign, following the leads of some other local businesses that he views as successful.  He sinks a boatload of money into it and waits.

But the marketing campaign is largely ineffective.  It turns out that his target audience isn’t looking where he’s advertising.  He immediately falls into a plummeting, emotional spiral as he dwells on the thousands of dollars that he’s lost.  His emotional low lasts for months.

The failed campaign didn’t hurt Ken financially (he still had plenty of capital with which to operate), but the taste of failure tainted his daily businesses dealings as he fell lower and lower into the emotional dump.

The campaign didn’t have to have the affect Ken assigned to it.  Business people everywhere have tried and failed, but the differences among them lie in their attitudes toward those setbacks. Did they allow the setbacks to attack their emotional wells, draining them of motivation?  Or did they consider the setbacks to be forms of inverted commerce…paid-for experiences in what-not-to-do?

Any failed attempt can be viewed in either of these two ways.  The right way, and the emotionally, financially, and successfully lucrative way to view setbacks is with a positive attitude.  Know that each one teaches you about something that isn’t right for you, or right for the situation in which you used it.  In retrospect, you’ll find that this kind of knowledge is, in fact, priceless (making the money you may have lost seem insignificant).

So, in summary, keep these points in mind when casting off on a new business adventure:

• Study your target audience, their needs, and your offering to make sure your product or service is in line with a definitive need.

• If possible, test your theory or idea first.  You’ll feel better about your effort, even if it fails, if you’ve prepared well.

• Don’t invest more money than your business can afford to lose.

• When you make your move, keep your expectations high, but don’t allow them to be so grandiose that a simple setback can bring your dream crashing down.

• Understand that great business people everywhere have tried and failed in the process of elimination.  You, too, can be great if you understand that not every attempt will be a stellar success.

• If you do experience a setback, get your heart out of it and insert some brainpower:  “How can I use this experience to increase my chances for success next time?”

Ken’s money wasn’t lost.  It was simply invested in a learning experience that would come back to him from a different direction.  But, unfortunately, because he couldn’t view his setback in this light, that money (and the experience) was lost forever.

Remember to set goals for yourself, but never give those goals the responsibility of holding up your entire business (or your emotional state).  Know that you will experience setbacks, but with emotional resilience, you’ll be able to view them for what they really are:  set-ups for success!

This law is meant to protect consumers from deceptive marketing, unwanted pornography, and to give subscribers a clear path to opt-out of any subscription.  But what does it mean for you, the business owner at the other end of the law?  It means that if a potential client or subscriber shows intent to sign on for your offer, you must receive confirmation from them before you may proceed.

On the downside, this law whittles away at your opt-in list because many people will not respond to your email requesting them to click to confirm.  Often, they’re wary of emails asking them to click on an unknown (or forgotten) link, due to well-meaning, but fear-inducing, warnings about viruses, malware, spyware, and other internet predator ploys.

On the upside, those people who take the time to respond to your opt-in request are genuinely interested in your product or your service.  They will contribute to the overall high quality of your list with promising purchase potential.

So, how can you increase the number of people who respond to your request for confirmation?

• Offer an incentive that they can’t refuse when you send your double opt-in email. Offer a free bonus, a savings coupon, or a membership discount if they confirm their opt-in.

• If you have their phone number, contact the prospect to remind him or her to click and confirm.

• If you collected physical addresses at the time your prospects expressed interest (maybe you gathered business cards at a seminar or conference), use the physical addresses to send personal cards or notes reminding them to confirm their opt-in.  You can help to keep your correspondence out of the garbage by:

- Handwriting the address on the envelope:  it looks more personal, and much less like marketing material.  It works…just ask master direct mailing professionals.

- Using a real postage stamp:  not a metered stamp.

- Writing a personal note on the back that makes opening the envelope irresistible:  something like, “Here’s the information you requested,” should do the trick.

- Using a white or colored envelope instead of a manila one:  it has a greater chance of making it to a recipient’s read pile.

- Crafting your postal correspondence with the care that comes with believing that this will be your only chance to elicit a response:  Gary Halbert, a master copyrighter, would recommend that you treat each piece of written copy as if your life, and the life of your family, depended on a response to it.  You probably have only one chance to make a good impression.

Contacting prospects via standard post is more effective than it once was, simply because the definition of junk mail has moved from the mailbox to the inbox.  Spam has become a bigger pain than a mailbox full of confetti material, so a handwritten letter or card can seem like a breath of fresh mail – one worth opening.

Work to build your list of opted-in contacts, and you’ll multiply your revenue building opportunities.  But remember; be prepared to step outside of the email box to get those opt-ins.

In conclusion, do your absolute best to capture those subscription confirmations with incentives and a variety of contact methods that would please our friends at the FTC.  And once you build your list, know that you’ll have quality contacts who have raised their hands high, dubbing themselves as promising prospects with very deliberate purchasing intentions.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com

Good questions, but there are others that you may not think to ask – of yourself and about yourself. These questions revolve around the person you need to be in order to achieve the success you want.  These questions are so important in your journey of success.  This week I invite you to get personal.  Look within yourself by considering these 7 questions.

Think about them before answering them, and be sure to answer them honestly.  These are the same personal questions I continue to ask myself.  These are the questions that help me to propel my business higher and higher every year.  I promise you, spending a little focused time here, will reap you great rewards …

Q1. Are you setting your goals according to what you truly want or what you think you should get? If your perspective is based on what you think you can do or have to do, you’re limiting your business potential. Set your goals based on what you truly want to achieve.

Q2. Do you have a burning desire? When you set out to do something you’ve never done, you are bound to encounter obstacles and hurdles. A burning desire will motivate you to overcome them rather than quitting because the going gets tough.

Q3. Where do you want to be? Design your business on your terms. The lifestyle you want to live, how much vacation you want to take, how many hours you want to work are totally up to you. Map these things out in advance so you can determine how to get there.

Q4. Are you setting the right goals? Setting goals that excite and challenge you will keep you from becoming lazy or complacent. Be careful not to set goals that are so overwhelming that they paralyze you with fear.  Keep a balance.

Q5. What do you need to let go of? When you move from one level to another, in life and in business, you have to leave some things behind. It could be a habit, a former acquaintance or a work pattern, but the more old things you carry with you, the harder it is to climb. Let go of the things that hold you back.

Q6. Who do you need to be in order to do this? How you act and react is just as, perhaps even more important, than what you do. Take notice of your habits and your surroundings. Ask yourself if the person you need to be to achieve your goals would live and act this way.

Q7. What is the one critical skill you need? Learning to sell is the most critical skill in any business. The most important investment you can make in yourself is learning to sell one-to-one. Make the conscious commitment to making yourself the best salesperson your business could have.

Asking yourself these personal questions and revealing your personal, honest answers will give you insight on what you need to learn and do to achieve your goals.

Never stop asking yourself questions. Every answer will take you further and further on the road to your success.

Handwriting has become a bit of a novelty.  We communicate with texts, IMs, emails, and spoken words.  The handwritten, post-marked letter has virtually gone the way of handlebar mustaches and hoop skirts.  So when you see your name and address in script on the front of an envelope, your curiosity is piqued, right?

In marketing, it can be helpful to put yourself in the shoes of your prospects.  If you’d like to receive a handwritten note, most of them probably would, too.

The handwritten note theory has been tested by direct mail experts and copyrighters, and the results have been overwhelming:  it works.

Here are some arguments for hand-lettered script on envelopes and in correspondence:

• Since the early 1990s, even before email was the overwhelming choice for correspondence, handwritten notes were endorsed by professional marketers.  If hand-crafted script was a welcome addition to mailboxes back them, imagine how novel it will seem now that we’re fully immersed in the Information Age.

• “Pen and ink” catches a mail sorter’s eye.  Think of how you sort your own mail.  If you’re like most, you separate it into two piles:  the “I need to read that later” pile and the “ditch it, it’s junk” pile.  Handwriting gives your correspondence a better chance of landing in the more favorable stack.

• A note, card, or letter with a personalized feel will always feel more valuable.  It flatters its recipient, and makes him or her curious to know who would spend so much time on the thought of them.

• If you use handwriting to communicate, at least a portion of the time, your communication will be among the minority, making it unique and worthy of a second glance.  Many marketers have heard of the advantages of handwritten notes, but few will make the effort to do it.  This gives your effort a “noted” advantage.

Now maybe you’re thinking, “Geez.  I’m already buried under a mountain of work.  Where in the world am I going to find the time to sit down and write out notes to prospects?”  Here’s the beauty of this approach:  it’s so simple, anyone can do it.

Your niece or nephew can do it.  The neighbor kid can do it.  Your grandma can do it.  A student or intern can do it.  The handwriting doesn’t have to be yours, it simply has to be handcrafted.

Actually, adding one more demand to your growing business isn’t advisable.  Instead, think “automated.”  A good idea or good fortune shouldn’t equate to more work.  But it should call for a system to handle it.  Even if you’re only writing 30 cards per month, and you have no problem fitting that task into your schedule, you must have a plan on the back burner…for when a big idea, or a big success, hits.

There will always be marketing trends to follow.  There will always be the next big thing, onto which you’ll want to pounce before your competition gets the chance.  But, putting all of that aside, some things simply never go out of style, and handwriting is one of them.

In marketing, your handwriting grade isn’t earned with sweeping curves, crossed Ts, and dotted Is, but rather, it’s earned with the regular use of this versatile tool that simply never seems to go out of style.

Bernadette Doyle created Client Magnets Ltd to help self-employed people solve one of their biggest business problems: attract a steady stream of clients. If you’d like to receive invaluable tips and advice on how to attract clients with ease, register at http://www.clientmagnets.com

How many things do you have to do today?  Or this week?  How many of those things are springboards for the bigger and better things that are waiting on the other end of your procrastination?  The things that are going to lead you and your business to satisfying success!

Often, many of us feel overwhelmed with all of the things we need to do by allowing the end results of a virtual to-do list mill around in our heads.  Maybe your current brain-contained list sounds a little like this:

• build a website
• schedule a teleseminar
• research trade magazines
• start outsourcing – find a VA

How many times have these items (or similar items) drifted around the outside of your brain, bouncing off the inside of your skull, clouding your view of current events, and dampening your motivation?

If these words in any way resonate with you, let me share with you my prescription for de-cluttering your head and getting things done.

In order for any grand task to be accomplished, it must first be dissected into small, manageable task chunks.  For instance, building a website might involve defining your website budget, asking business associates for webmaster recommendations, interviewing copywriters, and choosing styles for the individual pages.  And the best way to break that large task into smaller tasks, without further cluttering your brain?  On paper.

To-do lists are the ultimate back-patters.  Think about it.  How good do you feel when you accomplish something that you’ve been putting off?  When you can check an item off of a list, no matter how small, you’ll experience that feeling, and will, in turn, feel motivated to do it again and again…ultimately accomplishing the large task.

Here are some tips for making a list that will work for you:

• Keep the end in mind, and only include tasks that will contribute to that end.  For instance, don’t commit to writing a free report just because it sounds intriguing to write a free report, or because you’re proficient at writing reports.  Everything on your list should contribute to your desired result.

• Remember to delegate, wherever you can.  And mark that delegation on your paper!

• Start with the items that you feel most confident in completing. If you’re most proficient in research, hit the internet and get to know some webmasters.  The quicker you can get that first checkmark, the quicker you’ll fuel your own motivation to tackle the tasks that aren’t as simple.

• View your list-making as a brain dump. Give your tasks to the paper, and envision space clearing in your head.

• Understand that the writing of the list is a checkable item. Simply making the list brings you one step further to accomplishing your grand tasks.

• Don’t stress over every little detail. As you conquer the notable tasks on your list, small details will fall into place.  For instance, if you’re planning a workshop, you’ll need to establish a date, a time, a method of advertisement, and you’ll have to know its main benefit (the problem it will solve).  You’re not going to have to figure out how coffee will be served or whether lunch will be chicken salad or turkey.  Once your motivation is in full swing, the details will fall into place as you move along.

• Commit to your list. Feel the momentum that’s generated when you accomplish even the smallest of tasks and use that to propel you forward…but remember, you can’t experience that momentum unless you keep the check marks coming.

Some of us are natural list-makers.  Others manage our busy lives in our heads…or at least we like to think we do.  No matter our natural or learned tendencies, there is a wealth of potential just waiting to be realized…on a blank page.

Building your list of potential clients is necessary for landing deals, filling seminars, and realizing the revenue that you desire.  But in order to build your list of interested parties, you must first organize your thoughts into manageable pieces of doable tasks.  There’s no better method for accomplishing this than a list.

You want a list of for-sure, ready-to-buy prospects and clients, right?  Then get your pen, grab your paper and prepare to clean your brain’s RAM with your new list!

Before you begin, here are a few steps to follow in order to make your blog an interesting site that will attract readers and build your list.

•    Choose the right software. Using the right software will make your blog stand out among the many thousands on the internet. WordPress is a good choice because it offers many features that can be customized to suit your needs.

•    Select keywords. Your keywords are the areas in which you want to be ranked on search engines. For example, you might select coaching, training and self-improvement.

•    Write your blog. Include your keywords in the post, but be sure to write something interesting, even controversial, that will catch readers’ attention and that they’ll want to share.

•    Use creative content. Use link bait and tweet bait to creatively attract readers. Post information that is easily shared, such as top 10 lists. Visitors can link from the list to your site, or tweet it to their network. Your internet ratings will instantly increase.

•    Publicize it. Twitter is one of the fastest, easiest ways to publicize your blog. As soon as you tweet it, anyone following you will see it and, hopefully retweet.

Getting started with a blog really isn’t complicated and can be a lot of fun!   Once your blog is up and running, it’s important to keep yourself motivated to stay with it.

Keep your eyes on the prize. One of the best things you can do is to constantly remind yourself of your goals. Write down three things that you want to achieve, and put it where you will see it every single morning. You don’t have to look at it all day long, but starting your day with those three things in mind will inspire you, especially if you’re having difficulty coming up with your blog for the day.

Do what you love. Make sure that you are blogging about something you’re passionate about. Of course, you want to make money. But it’s important to remember that blogging is personal. If your heart isn’t in what you are writing, your readers will sense that and they’ll be turned off. Why should they want your offering if you don’t even seem excited by it?

If you follow these steps, you can be on your way to creating a successful blog; one that attracts visitors with information they can’t wait to share.

Bernadette Doyle created Client Magnets Ltd to help self-employed people solve one of their biggest business problems: attract a steady stream of clients. If you’d like to receive invaluable tips and advice on how to attract clients with ease, register at http://www.clientmagnets.com

Provide Tiered Pricing
If you want to open your event to the widest possible audience, consider creating a tiered pricing structure. You can quote a relatively low ‘entry-level’ price for just admission to the event. You can also add a ‘premium’ or ‘deluxe’ event attendance, with carefully-considered extras. You might add a product free of charge for attendees who sign up for the premium package. You might also add one-on-one time with the event organizer, keynote speaker or other key event guests.

In this way, you can provide basic entry to wider range of people, while still raising the overall cost of your attendance. If you provide basic entry for $100, or a premium attendance for $200, your average revenue will increase, depending on how many people choose the premium option. You can also add a pre-registration option at a lower rate, and then charge the full rate for registration at a pre-designated cutoff point.

Offer Trial Memberships
If you have a product that functions as a subscription, such as an information distribution service, you could offer attendees at your event a ‘free trial.’ A 30, 60 or 90-day trial is typically long enough to provide attendees with a good understanding of the service and its benefits. You’ll find that many people like the service and stay in the program; giving you an ongoing revenue stream once the free trial has ended.

Open Up In-House Opportunities
One great function of an event is to promote your in-house opportunities and services. Events are a great way to convey information about your services to attendees, and convince them that you’re the person with the expertise and systems in place to serve their needs. If you’re promoting in-house opportunities, though, your event can’t be planned exclusively around that. Unless you’re hosting a free event to reveal a new product, people expect to receive a certain level of value from your event; not an extended marketing pitch.

Convey valuable information at your event. Answer important industry questions; questions that you have the expertise to answer because it’s in your field. Provide information about a product. Give your event a purpose beyond simply promoting your services or products. A good event coordinator can find opportunities to work in-house services into the event’s structure at key points, and begin to build a relationship with attendees to meet their ongoing needs.

Be creative in the ways you leverage revenue at your event. Offer a tired pricing structure, which typically yields higher event revenue than a single price. Provide trial memberships to subscription or ongoing services, to demonstrate the value to your attendees and create an ongoing revenue stream. Finally, find ways to promote your in-house services to your audience throughout the event.

Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com