In your quest for a million dollars, would you rather get:
A) get $10 from 100,000 clients,
B) $100,000 from 10 clients, or
C) $1,000,000 from 1 client?
If you’ve chosen option C, one single transaction, congratulations for having great business sense. But for the sake of practicality, let’s use the first two choices for a model of quantity versus quality.
You know that no single person can provide a service that’s perfect for every potential customer. To further that sentiment, I’d like to suggest that no person can serve 100,000 customers as well as they can serve 10 customers.
It’s simple math that results in the same $1,000,000 answer for both options A and B, but you, the business owner, benefit most from choice B.
It’s no secret that valuable time is squandered when you have to exhaust yourself chasing a large number of clients. Wouldn’t it be magnificent to be able to sit, give your attention to a few clients, and make the same, or more, money?
Consider the chain of benefits: More focus on individual clients leads to better results for those few clients; those clients will offer better testimonials; and those satisfaction ratings will attract more high paying, high quality clients. This a circular effect of good business.
Of course, your next question is, “How?”
Scoring those lucrative client relationships starts where all good business does – in the early planning stages, even before lead generation.
Think big before you attract clients. You can’t skip this step, because if you do, you’ll end up attracting small-fry clients, and when you present them with the top-quality, top-priced program, you’ll fall flat.
Here’s an example to explain: you’re selling a top-notch software program targeted at high-end, complicated tax processing. If you market to general accountants, you might be netting prospects that do anything from A-B-C accounting services to intricate, full time gigs with top corporations. There’s no doubt that you’ll strike out with the majority of your audience. Accountants that make their living on Joe Smith’s bread-and-butter will have no interest in a high-end product like yours. Instead, back up and find a creative way to market to only those accountants serving the best-of-the-best, super-corporations. They will be willing to pay what you’re asking. They’ve been around for long enough to see the value in it, and are successful enough to be able to pay for it.
When asking for the big bucks, keep these things in mind:
• Before you bring people to your website, before you send out your newsletter, consider the caliber of your product or service, and match it to the caliber of client that would be most likely to spend the kind of money you’re asking for. Do the research required to find these people, rather than spending time generating dead-end leads.
• Consider your prospects’ mindsets. Do they have cheeseburger budgets and milkshake level businesses? Or do they have filet mignon budgets and crème-brulee-level companies? Which would you rather have? Know that fast food customers won’t have the money, or the taste, for expensive steaks.
• Don’t make quality an afterthought, or you’ll have attracted prospects in vain. Aim high, and your prospects won’t bat an eye at your price revelations.
Don’t assume that high paying clients are high maintenance. Often, they’re more understanding and less demanding. They have the experience that it takes to understand the ins and outs of the business world. They understand your challenges, and are more likely to allow you the freedom to run with your expertise.
Low-paying clients are often new to the business world, and may either indirectly (or directly) look to you for advice beyond the scope of your work, or spend too much time highlighting insignificant details.
Don’t be intimidated by the lucrative account. Be drawn to it. Recognize it for the gold mine that it is – and for the quality that it can create for your business.
Bernadette Doyle specializes in helping entrepreneurs attract a steady stream of ideal clients. If you want to get clients calling you instead of you calling them, sign up for her free weekly e-zine at http://www.clientmagnets.com
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Great post. Gets back to doing all you can to market to the affluent. Dan Kennedy’s “No B.S.” Marketing To the Affluent book is pure gold, by the way.
It really all comes down to MINDSET. Once you realize you have a lot to offer your clients, and are committed to only targeting a specific “level” of clients… you’re half way home.